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Freight & Logistics Coordinator

Freight & Logistics Coordinator

Service WireCulloden, WV, US
23 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Freight & Logistics Coordinator in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary :

The Freight & Logistics Coordinator is responsible for coordinating freight and logistics throughout North America for a variety of wire and cable products with a strong commitment to Service and Quality. Serves as the link between external freight services and the organization. Interacts with distribution, sales order processing, customer care, sales and supply chain to route freight, provide freight assistance, and provide freight guidance driving the highest quality, safest and most reliable freight solution at a competitive price. Regularly and effectively communicates with carriers, brokers, customers, suppliers and internal customers. Responsible for routing outbound and inbound freight. Ideal candidate has logistics experience and a passion for customer service.

Tasks / Duties / Responsibilities :

  • Obtains and provides freight quotations
  • Negotiates competitive freight rates
  • Assigns carriers to outbound & inbound freight
  • Ensures proper management and storage of all shipping documents
  • Investigates freight discrepancies and drives discrepancy solutions
  • Manages resolution of freight claims
  • Provides sales, customer and operational support for freight issues and tracking
  • Provides regular freight reporting on costs, damage rates, etc.
  • Provides freight problem resolution to internal and external customers
  • Supports the identification and development of new carriers and freight tools & technology
  • Utilizes internal company ERP system and external software tools to process freight and update carrier information to sales orders
  • Maintains freight management systems data and information accuracy
  • Responsive to department needs and follow through on all aspects of request, both oral and written
  • Additional duties as assigned

Knowledge / Skills / Requirements :

  • 2+ years of related supply chain experience or equivalent training, previous logistics a plus or college graduate with relevant learning experience
  • Bachelor's degree in supply chain, business or related degree paths preferred
  • Demonstrated strong analytical, data-analyzing, and complex problem-solving skills
  • Proficient experience with Microsoft office programs and related computer applications
  • Effectively demonstrates time management, detail attentiveness, prioritization of tasks, and organizational skills
  • Understanding of freight brokerage, pricing and third-party logistic dynamics
  • Proven ability to negotiate rates with carriers
  • Ability to work individually with minimal supervision and cooperatively interact with members of various departments and external contacts
  • Strong verbal / written communication and phone skills
  • Attention to detail
  • Strong organizational skills and ability to multitask and prioritize tasks
  • Ability to develop relationships with external stakeholders

    • Shift Schedule and Information

  • Must be available to work either 8am - 5pm or 9am - 6pm.

    • Reports To :

  • Freight Manager
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    Logistic Coordinator • Culloden, WV, US

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