Senior QA Manager

A company is looking for a Senior Manager, Quality Assurance (Data Operations).

Key Responsibilities

Establish and lead a comprehensive QA framework for all Production Operations service catalog items

Validate deliverables for accuracy, completeness, and integrity, ensuring QA protocols are in place

Lead and mentor a globally distributed QA team while promoting a QA-first culture across cross-functional teams

Required Qualifications

7+ years of QA experience, including 3+ years in a managerial role

Experience in fast-paced, SLA-driven production or service-delivery environments

Proven ability to author and enforce SOPs, QA frameworks, and governance models

Hands-on experience with data-focused QA processes, including imports, cleansing, and reporting

Proficiency in SQL, Excel, ETL workflows, and QA / ticketing tools such as Monday.com and Jira