Retail Associate

Retail Sales Representative

Percy's Hardware Company

We want you to experience the hardware store of yesteryear. See small town living at its best. A place where you're a name not just another customer. A place to shop where the staff has integrity and know we need to earn your business and your respect. Simply we treat you the way we would want to be treated.

We are looking for a Retail Sales Representative to provide excellent customer service to our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied. The typical shift here will include working weekends and holidays. Pay will be based on experience and ability to perform job tasks.

Responsibilities

• Greet and direct customers
• Answer customers questions about specific products / services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Help insure the premises is kept clean and tidy
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products / services
• Operate a point of sale terminal
• Refilling propane tanks

Skills