Business Process Reengineering || Lansing, MI
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Role : : Business Process Reengineering
Location : Lansing, MI (2 days a week onsite required) - Local candidates only
Duration : Contract
Job Description
Position Overview : The Michigan Department of Education (MDE) is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.
Key Responsibilities
- Process Analysis & Improvement : Review and document current grant-related business processes and workflows; Identify opportunities for process optimization and recommend improvements; Analyze federal policy changes and advise OES on necessary application updates.
- Stakeholder Engagement & Communication : Facilitate meetings with business stakeholders, technical teams, and external consultants; Act as the primary point of contact for field consultants regarding application issues; Communicate issue status, resolutions, and updates to relevant stakeholders.
- Operational & Technical Liaison : Manage and prioritize operational support requests and enhancement tickets in Azure DevOps; Collaborate with OSET and vendor teams to ensure timely resolution of technical issues; Translate business needs into clear, actionable technical requirements.
- Leadership & Team Coordination : Lead and mentor a team of business analysts; Delegate tasks effectively and ensure alignment with project goals; Facilitate and lead requirement-gathering sessions with both business and technical teams.
- Documentation & Knowledge Management : Maintain comprehensive documentation on the project SharePoint site; Ensure all process changes and decisions are well-documented and accessible.
Required Skills & Qualifications
Proven experience in business process reengineering or business analysis.Strong understanding of the software development lifecycle (SDLC).Experience working with grant management systems or government-funded programs is a plus.Excellent communication, facilitation, and interpersonal skills.Demonstrated leadership capabilities in cross-functional team environments.Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.Self-starter with strong critical thinking and problem-solving abilities.Experience & Desired Skills
Exposure to Complex IT web Applications, within the past 5 years - Required 5 YearsExperience in gathering and documenting business feedback and incorporating changes into current processes - Required 5 YearsExperience in a role as a Business Analyst, Project Manager, or Project Coordinator supporting a software development project, in the past 5 years - Required 5 YearsExperience working with multiple teams, internal and external to support a project, its business processes and training needs - Required 5 YearsAbility to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations - Required 5 YearsExperience working as a liaison between the development team and project manager or business client in a software development project - Required 3 YearsExperience with Azure DevOps; including creating User Stories and queries - Required 1 YearExperience with Federal, State or local grant management systems - Highly Desired 1 YearExperience developing wireframes, mockups, & prototypes in Figma or comparable design software - Highly Desired 1 YearProject management skills and knowledge in project management and related methodologies - Highly Desired 6 MonthsExperience with Microsoft SharePoint - Highly Desired 6 MonthsSeniority level
Mid-Senior levelEmployment type
ContractJob function
OtherSoftware DevelopmentJ-18808-Ljbffr