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Bilingual Educational Support Representative
Bilingual Educational Support RepresentativeArise Virtual Solutions Inc. • Jackson, MS, United States
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Bilingual Educational Support Representative

Bilingual Educational Support Representative

Arise Virtual Solutions Inc. • Jackson, MS, United States
12 days ago
Job type
  • Full-time
Job description

Start earning from day one with paid certification!

If you are patient and possess customer service experience, consider joining our exciting new Spanish Bilingual Educational Support Program . We are looking for dedicated individuals to assist callers with ordering educational resources. If you enjoy problem-solving and ensuring customer satisfaction, this fast-paced, high-call-volume opportunity is perfect for you.

By joining the Arise® Platform, you will connect with remote customer service opportunities from well-known brands. You will have the chance to work from home, saving time and costs typically associated with commuting.

What's in it for you? You could begin earning in just a few weeks!

Your role as an Inbound Customer Support Representative will include :

  • Receiving inbound calls from customers, addressing their questions, and resolving issues effectively.
  • Delivering outstanding service by actively listening and helping callers find the best solutions.
  • Providing professional support in both English and Spanish as required.

Requirements for this position :

  • At least one year of consistent inbound call support experience in a customer-facing role within the last two years.
  • Retail support experience is a plus but not mandatory.
  • A quiet and secure workspace to manage a consistent flow of calls.
  • A wired internet connection with required speeds (ping 25 Mbps; upload >
  • 10 Mbps; minimum 8GB RAM).

  • A high school diploma or equivalent.
  • A background check will be conducted.
  • Preferred qualifications :

  • Two or more years of experience in a customer-facing call center environment (ideally in online bill pay, financial services, or technical support).
  • Proven experience using customer service software, CRM systems, or providing support through virtual channels (email, chat, video calls).
  • No degree required! This is a fantastic work-from-home opportunity for motivated individuals ready to take control of their schedule and business. Whether you choose to run your own customer support business or join an existing Service Partner, your path to success starts here. Please note that some clients may require ongoing certification, and a background check along with a drug test is mandatory.

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    Bilingual Educational Support Representative • Jackson, MS, United States

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