SUMMARY
Under the general direction of the Director of Rent Assistance, performs managerial functions in the
Housing Choice Voucher (HCV) Program. Position will manage a team in any of the HCV departments – Renewals; Portability; Wait List; Project-Based Vouchers; Special Programs, such as Family Unification, Mainstream Vouchers, VASH, and FLOW; Family Self-Sufficiency; or Homeownership. Candidates must have knowledge of all aspects of the HCV Program as team assignments are subject to change.
ESSENTIAL FUNCTIONS
- Manages staff to ensure all core functions of the HACC are performed accurately, efficiently, and in
compliance with HUD regulations, state and local regulations, and the HACC’s Administrative Plan to achieve targeted performance goals
Monitors achievement of goals, productivity, efficiency, accuracy, quality, timeliness, and completion of re-certifications, new applications, rent determination, inspections, etc.Performs routine supervisory duties, including selection of new employees, performance evaluations,coaching and counseling, progressive discipline, termination, and quality control
Provides leadership, example, and direction to staff, including training and developmentUpdates and revises policies and procedures to maintain compliance, streamline processes, and ensure optimal performance in the delivery of the highest quality of servicesEnsures waiting list applicants are processed according to HUD regulations and the Administrative PlanManages portability process, including correspondence between PHAs, billing deadlines, and portabilityreceivables / payablesPrepares and submits grant applications for potential funding sourcesDevelops relationships with prospective employers, job training organizations, prospective landlords,educational institutions, agencies that provide counseling and support services, and other entities that would enhance the quality of life for the clients
Represents the agency internally and externally as appropriate, including serving on local committeesand performing public speaking engagements
Resolves non-routine issuesApproves termination of participants for non-complianceConducts staff meetings with supervisors and / or other division employees to provide and obtaininformation about the program or to train subordinates in specific areas
Reviews reports to ensure proper release and / or suspension of HAP and UAPPrepares and maintains detailed program reports, including those required for SEMAP and VMSsubmissions
Performs all duties in accordance with HACC policiesOTHER DUTIES AND RESPONSIBILITIES
Prepares documents for legal proceedings / casesComplies with applicable job-related local, state, and federal regulationsMeets or exceeds applicable job-related HUD performance standards relating to program regulationsand reporting
Responsible for safety while performing all facets of job and observes all Housing Authority safetyprocedures, as well as all local, state, and federal safety laws and regulations
Promotes positive customer relationsPerforms other duties as assignedEDUCATION, EXPERIENCE AND / OR CERTIFICATION
Bachelor’s degree or equivalent in a related field of study from a four -year accredited college or universityFive (5) years related work experience, including three (3) years supervisory or managerial levelexperience
HCV Certification requiredA combination of work experience and education will be consideredRequired Knowledge Skills and Abilities
Extensive knowledge of applicable national, state and local rules, regulations, statutes, policies andprocedures regarding Housing Choice Voucher Management and Administration
Extensive knowledge of operating policies and procedures pertaining to the HCV programExtensive knowledge of problems and needs of families in low income housingDemonstrated knowledge of the Family Self Sufficiency (FSS) and Homeownership ProgramsDemonstrated knowledge of the Veteran’s Affairs Supportive Housing (VASH) ProgramDemonstrated knowledge of the Mainstream ProgramDemonstrated knowledge of the Family Unification Program (FUP)Demonstrated knowledge of the Project Based Voucher (PBV) ProgramOrganizational, analytical, and problem-solving skillsDemonstrated computer literacy, including knowledge of Yardi, Word, Excel, and related applicationsAbility to write and develop appropriate policies and procedures for operations and complianceAbility to multi-task and prioritize responsibilitiesAbility to communicate and interact appropriately with the general public, applicants, residents and staffAbility to follow verbal and written instructionsAbility to work effectively with others and work independentlyExcellent customer relations skillsDemonstrated attention to detailDemonstrated punctuality and reliabilityAbility to produce clear, accurate and timely reportsEQUIPMENT AND SYSTEMS OPERATED
Personal Computer and peripheralsStandard Office EquipmentADDITIONAL WORKING CONDITIONS
Requires availability to work beyond normal workdayWork environment consists substantially of indoor office activities performed in a heated /air-conditioned setting
Occasional travel to various work locations in all weather conditions; must have own transportationPosition requires the need to walk, sit, and / or stand for extended periods of timeRequires lifting, carrying, and / or pushing up to 15 poundsFrequent repetitive hand movement (e.g. typing)Requires a valid driver’s license and insurance if the operation of a vehicle is necessary to performessential duties of the position
The salary range for this position is $70,000 – $75,000.
BENEFITS
Health insuranceFREE Dental insuranceFREE Vision insuranceLife insuranceHealthcare flexible spending accountDependent Care flexible spending accountCommuter flexible spending accountEmployee Assistance Program (EAP)Paid time off including 14 HolidaysHybrid ScheduleFlexible Work Hours401(k) – Employer contribution of 6%This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.