HVAC Project and Installation Coordinator

Are you a detail-oriented professional with a passion for organization and customer service? Cool Masters Services Inc. is seeking an exceptional full-time HVAC Service and Installation Coordinator to join our team in Lawrenceville, GA. In this dynamic role, you'll be the backbone of our installation operations, managing everything from customer communications and job creation to scheduling quality control visits and tracking job costs. With a schedule of 7 : 30 AM to 4 : 00 PM, Monday to Friday (and occasional Saturdays), you'll enjoy a structured workweek while playing a pivotal role in our team's success!

QUALIFICATIONS

• 2+ years of experience in customer service
• Knowledge or experience in the HVAC field
• Computer skills
• Valid GA driver's license
• Experience with Microsoft Excel and Word
• Strong knowledge of SEO and Google Analytics
• Ability and knowledge of Service Titanis a plus
• Must reside within 15 miles of the office, or be able to commute to this location.

Employees are expected to work in the following markets, alongside Lawrenceville :

We offer a competitive pay range of $18 - $23 per hour , depending on your experience. But that's just the beginning! Enjoy a comprehensive benefits package that includes :

If you're looking for a rewarding opportunity in a supportive environment, this is the position for you! Don't wait-apply today and start your journey with Cool Masters Services Inc.!

A DAY IN THE LIFE OF AN HVAC SERVICE AND INSTALLATION COORDINATOR

As the HVAC Service and Installation Coordinator, your day is a seamless blend of organization, communication, and teamwork. You start by collaborating with the install manager and aligning priorities during your daily huddle to keep projects on track. Emails flow steadily, and you confidently manage customer inquiries, ensuring every interaction is professional and timely. ServiceTitan is your command center, where you create and enter jobs, track proposals, and scan and attach essential job packets. Between creating purchase orders and scheduling quality control visits, you handle equipment registration and warranty claims with ease, navigating manufacturer portals like a pro. You track job costs, process payments, and calculate installers' pay, ensuring accuracy down to the last detail. As you finalize invoices and establish annual memberships, your knack for staying organized shines through. Whether ordering materials or leading preparations for the next all-hands meeting, you feel the satisfaction of knowing every task plays a vital role in delivering top-tier service to your customers and team.

ABOUT US

At Cool Masters Services Inc., we pride ourselves on being more than just a heating and cooling company; we are a close-knit family dedicated to providing exceptional HVAC services throughout Metro Atlanta. Our mission revolves around delivering honest, dependable service with the highest ethical standards.

ARE YOU READY TO JOIN US?

If you believe this HVAC Service and Installation Coordinator position matches your requirements, applying for it is a breeze. The initial application process can be completed in 3 minutes. Best of luck!

Must have the ability to pass a background check and drug screening test.