Account Manager - Shows

ABOUT US

SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York , we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement.

Our clients include many of the most iconic productions in the West End and on Broadway , alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court .

ABOUT THE ROLE

The Account Manager reports in to the Account Director in New York and plays a key role in managing client relationships for a portfolio of touring and theatrical productions, including Broadway, Off-Broadway, and national tours. This role plays a critical role in communicating digital marketing strategies, and overseeing project management across various services including Website Development, CRM, Digital Media, SEO and Creative Performance Analysis.

The ideal candidate will have proven knowledge and experience in managing digital strategy and campaigns through paid search, paid social, programmatic advertising channels and email marketing.

The nature of the role also demands a track record of working directly with clients to explain, inspire, execute and measure performance marketing campaigns across a range of budgets, as well as a high level of flexibility, common sense and attention to detail.

RESPONSIBILITIES

As an Account Manager at SINE Digital, you’ll get your hands dirty with all sorts of exciting and pioneering digital work and have a range of key responsibilities, including :

Client Relationship Management

• Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their goals, challenges, and expectations
• Work alongside the Media / channel teams to identify opportunities in and outside of the scope of work
• Proactively support the Account Director and wider team with strategic touch points with clients such as QBRs and PCAs
• Provide proactive recommendations and solutions to optimize campaign performance and achieve client success.

Digital Marketing Strategy

Project Management

Performance Analysis and Reporting

New Business

In return, we’ll give you the opportunity to work with an amazingly dynamic and talented team on some incredible live entertainment experiences in a truly special working environment. We’ll also enable you to broaden your skill set across digital channels as we provide you with a highly progressive training and development program.

As a group company in a period of rapid international growth, we can offer exciting opportunities for progression in and enrichment of your career.

Requirements

Benefits

At SINE Digital, we’re committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other characteristic. If you require any adjustments or support during the recruitment process, let us know at careers@sinedigital.com - we’re here to ensure you have what you need to show up as your best self.