Suicide Prevention Support Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job .

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as :

• A flexible hybrid work schedule (three days in the office, two days' work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Suicide Prevention Support Specialist is responsible for supporting the development, coordination, and oversight of suicide prevention initiatives to ensure the effective implementation of policies, programs, and interventions. This position supports suicide prevention initiatives by facilitating training, assisting with program evaluation, and providing operational and administrative support. Working collaboratively across teams, the Support Specialist helps ensure a holistic approach to suicide prevention while engaging with warriors, teammates, and community partners to promote awareness and connect individuals to critical resources.

DUTIES & RESPONSIBILITIES

Coordinate training schedules, manage calendars, and ensure timely communication with internal teams and external partners.

Support recruitment efforts for training participants and facilitators through outreach and coordination with regional offices.

Maintain consistency and quality across Mental Health and Wellness teams by ensuring alignment with established curricula.

Expand training offerings by developing new modules and integrating them into existing programs.

Promote access to additional prevention training opportunities, including facilitating train-the-trainer sessions.

Collaborate with internal departments and external organizations to streamline logistics, reinforce key concepts, and prevent duplication.

Partner with cross-functional teams to support the implementation of early detection tools and appropriate interventions.

Assist with documentation and reporting processes to support program tracking and leadership updates.

Coordinate with WWP teammates to ensure training activities comply with grant requirements and other applicable standards.

Serve as the primary liaison across internal departments, including IT, MD&I, Marketing / Media, and other cross-functional teams, to support training-related needs.

Develop course materials, including learning objectives, presentations, and participant manuals.

Support grant compliance tracking and reporting efforts.

Track program performance metrics and produce reports for Roadmap initiatives.

Serve as the primary point of contact for recruitment and compliance tracking for training efforts.

Act as a subject matter resource for suicide prevention initiatives and represent the program in internal and external briefings and trainings.

Attend and actively participate in required training and / or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture / team based training, or departmental huddles.

Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Strong interpersonal and relationship-building skills, with the ability to engage and collaborate effectively across diverse teams and with external partners.

Excellent verbal, written, and digital communication skills, demonstrating a professional presence and the ability to represent the organization confidently.

Effective facilitation and presentation skills, with experience leading group trainings and discussions in both virtual and in-person settings.

Strong organizational and time management abilities, including managing training calendars, coordinating logistics, and prioritizing competing demands.

Working knowledge of training material development and delivery, including presentations, manuals, and course objectives tailored to various audiences.

Ability to work independently and collaboratively, demonstrating initiative, adaptability, and a team-oriented mindset.

Commitment to community service and familiarity with nonprofit environments, including experience supporting grant-funded programming.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort using virtual meeting platforms and shared calendars.

High emotional intelligence and cultural competence, with the ability to address sensitive topics with empathy and professionalism.

Detail-oriented approach, with the ability to maintain accurate documentation and ensure compliance with organizational and grant requirements.

Understanding of suicide prevention principles and postvention strategies, with a willingness to serve as a resource and advocate for mental health initiatives.

Unequivocal commitment to the highest standards of personal and business ethics and conduct.

Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

Three years of experience coordinating training programs, including scheduling, calendar management, and participant communication.

Two years of experience working with veteran-focused mental health programming or case management and assisting military and veteran populations in support of their mental health well-being and readjustment.

Two years of experience delivering or facilitating training for adult learners.

Two years of experience in program metrics.

Preferences

Four years of experience working with and providing support to wounded service members who are dealing with both visible and invisible injuries (e.g., brain injury, post-traumatic stress disorder, and combat stress).

Three years of experience designing curriculum-based training for adult learners.

Three years of experience delivering mental health training to adult learners.

Three years of experience in program metrics.

Understanding of business management, grant-making, strategy consulting, impact investing, financial management, program metrics, and other aspects of philanthropic or grant-funded initiatives.

EDUCATION

Requirements

Bachelor's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration, or related mental health field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

Master's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration or related mental health field.

CERTIFICATIONS & LICENSURE

Requirements

Valid state-issued driver's license.

Ability to obtain ASIST Certification within 1 year of hire.

Preferences

ASIST Certification.

WORK ENVIRONMENT / PHYSICAL DEMANDS

General office environment; temperature controlled.

Up to 25% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical / Prescription drug, Dental, Vision, Life / AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

For Colorado Applicants : The estimated hiring range for this position is between $68,678 - $85,848 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Chicago, IL, and San Diego, CA, and Washington State Applicants : The estimated hiring range for this position is between $75,219 - $94,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Washington, D.C. Applicants : The estimated hiring range for this position is between $78,489 - 98,112 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For New York Applicants : The estimated hiring range for this position is between $81,760 - $102,200 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note :

Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."