Patient Access Representative - Emergency Department Per Diem

Patient Access Representative

Are you someone who thrives on creating positive first impressions and enjoys helping others? As a Patient Access Representative, you'll be the friendly face that welcomes patients and their families, ensuring they feel comfortable and supported every step of the way.

This role includes weekend and holiday rotations. We value flexibility and are committed to providing comprehensive support for our team. Hours vary and may include day, evening, and overnight shifts.

Greet patients and families, ensuring a smooth and welcoming check-in experience.

Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.

Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.

Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.

Collaborate with various departments to ensure patients are accurately registered and ready for care.

Generous Shift Differentials : Earn extra for evening, night, and weekend shifts.

Opportunities to Grow : Build a rewarding career in healthcare with plenty of room for advancement.

Community Impact : Your work directly supports the health and well-being of the people in your community.

Previous experience in customer service, patient registration, or scheduling (preferred but not required).

Exceptional communication skills and a friendly, professional demeanor.

Proficiency with computers and the ability to quickly and accurately enter information.

A commitment to teamwork and providing outstanding patient experiences.

Supporting all aspects of our employees' wellness physical, emotional, and financial is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.

We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource they're how we grow our business and care for our community.

Equal Opportunity Employer M / F / Vet / Disability. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440.