IT Support Technical Instructor

ABOUT PER SCHOLAS :

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn X Facebook Instagram , and YouTube

Position Title : IT Support Technical Instructor - (A+)

Location : Detroit, MI

Reports To : Senior Manager, Admission & Site Operations

WHO WE'RE LOOKING FOR

Per Scholas is seeking an IT Support Outline instructor to become a member of our Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients' and learners' high expectations.

WHAT YOU'LL DO

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and / or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials.

WHAT YOU'LL BRING TO US

Instructional Skill Sets

Required Skill Sets

Preferred Skill Sets

Professional Qualifications

Personal Characteristics

Compensation

For this role specifically, we are targeting a salary range of $60,000 - 65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

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WHY WORK HERE?

We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative, and mission-driven. We take a genuine interest in career paths and work-life balance and welcome contributing ideas from staff at all levels. Working at Per Scholas means working somewhere full of engaging, savvy, diverse people who care deeply about pushing our work forward.

You'll enjoy a welcoming and casual professional environment, self-development opportunities, innovative technology, and benefits like health care and a 401K match. If you want to work in a progressive organization where you can build something meaningful and have fun while doing it, we would love to hear from you.

ABOUT PER SCHOLAS

Per Scholas is a national nonprofit that drives positive and proven social change in communities across the country. Through rigorous and tuition-free technology training and professional development, we prepare motivated and curious adults who are unemployed or underemployed for successful careers as IT professionals, and we create on-ramps for businesses in need of their talents. Today we provide our solutions in eight cities across the country : Atlanta, GA; Greater Boston, MA; Greater Cincinnati, OH; Columbus, OH; Dallas, TX; the National Capital Region; Newark, NJ; and New York, NY. To date, Per Scholas has trained over 9,000 individuals, helping them build lasting, life-changing skills and careers in technology.

QUESTIONS?

If you have any questions about this role, please feel free to email our People team at

jobs@perscholas.org

Equal Employment Opportunity

We're proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin. See our full EEO statement here

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at

jobs@perscholas.org

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.