Development, Communications and Strategic Partnerships Manager
Role summary : Directs fundraising, marketing, public relations, and partnerships for 211 Big Bend in collaboration with the board of directors, staff, alumni, and community volunteers.
- Prepare, manage, and implement the agency's comprehensive fundraising, marketing, and public relations plans in collaboration with the board of directors, staff, alumni, and community volunteers
- Develop and maintain a compelling case for support; create and update fundraising collateral materials
- Plan, coordinate, and oversee an integrated annual giving program, including signature events (e.g., A Night of Hope), direct mail appeals, online fundraising campaigns, and the Friends of 2-1-1 initiative
- Cultivate, steward, and expand strategic partnerships with local universities, hospitals, and other key institutions to strengthen 211 Big Bend's role as a vital community resource
- Proactively build relationships across Franklin, Gadsden, Jefferson, Liberty, Madison, Taylor, and Wakulla counties to increase regional awareness, partnership opportunities, and community support
- Provide staff support with the board's Fundraising and Advocacy Committee, and other event-related or fundraising committees; attend board meetings as needed
- Assist with the development and oversight of fundraising and marketing budgets
- Recruit, train, and manage volunteers and interns to support fundraising, marketing, and public relations activities
- Maintain and grow relationships with current agency partners while actively seeking new partnership opportunities
- Provide administrative and operational support to the business office as needed
- Adhere to the Code of Ethics for fundraising professionals and champion the Donor Bill of Rights (Association of Fundraising Professionals - AFP)
Requirements
Fundraising Expertise : Experience developing and executing comprehensive fundraising strategies (annual giving, events, mail / email campaigns, donor cultivation).Marketing & PR Knowledge : Skilled in strategic marketing, brand positioning, public relations, and digital communications.Event Planning : Ability to plan and manage signature fundraising events (like "A Night of Hope").Partnership Development : Proven track record in cultivating institutional partnerships (e.g., with universities, hospitals).Outreach : Experience working in community engagement,Budgeting : Ability to create, manage, and monitor fundraising and marketing budgets.Communications Tools : Proficient in using CRM systems, email marketing tools, social media platforms, Canva / Adobe, Microsoft Office, etc.Board Collaboration : Comfortable working with nonprofit boards and committees on fundraising and strategy.Fundraising Ethics : Familiarity with AFP's Code of Ethics and Donor Bill of Rights.Soft Skills :
Strategic Thinker : Able to see the big picture while managing tactical details.Relationship Builder : Naturally warm, engaging, and skilled at building trust with stakeholders and donors.Collaborative : Comfortable working across teams, departments, and with external partners.Creative Communicator : Strong storytelling and message development abilities to inspire giving and support.Adaptable & Resourceful : Flexible in a dynamic nonprofit environment, especially when resources are limited.Mission-Driven : Deep belief in 211 Big Bend's mission and passion for helping people in crisis.Organized & Detail-Oriented : Manages multiple priorities and deadlines with precision.Empathetic Leader : Approaches work with compassion, emotional intelligence, and a community-centered lens.Proactive Problem Solver : Takes initiative to improve systems and find creative solutions to challenges.Ethical & Trustworthy : Committed to donor confidentiality and upholding professional standards.Benefits
Health Care Plan (Medical, Dental & Vision)CHP Employer or Blue Cross 100% paid for employeesRetirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesSeniority level
AssociateEmployment type
Full-timeJob function
MarketingIndustries
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