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Patient Experience Coordinator Build Your Career in Healthcare
Patient Experience Coordinator Build Your Career in HealthcarePromet Physical Therapy P C • Jamaica, NY, US
Patient Experience Coordinator Build Your Career in Healthcare

Patient Experience Coordinator Build Your Career in Healthcare

Promet Physical Therapy P C • Jamaica, NY, US
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Join the ProMet Team

Inspiring Others to Reach Their Full Potential

At ProMet Physical Therapy , we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care through empathy, compassion, unity, excellence, and accountability .

We’re seeking driven, emotionally intelligent professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve.

⚡ Scheduling Requirements

To be considered, candidates must have full availability for the following shifts at both our Glendale and Briarwood locations :

  • 8 : 00 AM – 2 : 00 PM
  • 2 : 00 PM – 8 : 00 PM

Position Overview

This role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centered environment.

Key Responsibilities

  • Patient Experience : Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy.
  • Scheduling & Coordination : Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations.
  • Administrative Support : Handle insurance verification, authorizations, billing, and patient record management with accuracy.
  • Team Communication : Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency.
  • Clinic Presentation : Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence.
  • What We’re Looking For

  • Open availability (must cover both Glendale & Briarwood locations)
  • Strong alignment with our core values
  • Excellent interpersonal and communication skills
  • Detail-oriented with strong organizational abilities
  • Ability to multitask and manage priorities effectively
  • Empathy, compassion, and a genuine passion for helping others
  • Prior healthcare experience is a plus — but attitude, accountability, and alignment come first
  • Preferred Qualifications

  • Previous patient care coordinator or healthcare administrative experience
  • Knowledge of insurance processes, medical terminology, and HIPAA compliance
  • Experience using EHR systems (preferred, not required)
  • High emotional intelligence and ability to thrive in a collaborative, team-based environment
  • Details & Benefits

  • Part-Time & Full-Time Opportunities Available
  • Competitive Salary (commensurate with experience)
  • Generous Holiday Schedule & Flexible Clinic Hours
  • Scaling Vacation Time and Employee Discount Program
  • Growth Opportunities : Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within.
  • Why ProMet?

    We don’t settle for average — and we know you don’t either.

    At ProMet, you’ll have the opportunity to :

  • Be Yourself
  • Be Valued
  • Build Your Career
  • Deliver the Ultimate Patient Care Experience
  • Ready to Grow with Us?

    Join a team that leads with purpose, excellence, and integrity.

    Apply today and take your next step toward a rewarding career at ProMet Physical Therapy .

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    Patient Coordinator • Jamaica, NY, US