Manager - Revenue Cycle - Performance Improvement

Revenue Cycle Manager Of Continuous Improvement

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Business Office is seeking a dynamic and talented Revenue Cycle Manager of Continuous Improvement. The Revenue Cycle Manager of Continuous Improvement is responsible for championing financial and patient experience-related success through the strategic planning and implementation of revenue cycle improvement projects in areas like automation, analytics and education. This position will work to identify opportunities for improvement in the revenue cycle and determine which areas to prioritize based on the organization's current needs and future goals. In doing so, the Manager will collaborate with a variety of internal and external stakeholders, including other revenue cycle teams, clinical leaders, IT, and vendors. The Revenue Cycle Manager of Continuous Improvement will manage, champion, and coordinate revenue cycle initiatives to optimize workflows, determine the feasibility and value of implementing new tools and technology, perform market research to maintain market competitiveness, and articulate business cases for implementing changes. The Manager will oversee a team working directly with the Facilities and centralized business offices to maximize revenue capture and cash collections.

Key responsibilities include :

• Provides revenue cycle governance and expertise while working collaboratively with facilities, central business offices, and others to establish standards and processes for efficient patient flow, maximum revenue capture and cash collections, and continuous improvement
• Manages a team of staff providing training, education, governance, and support to facilities and centralized functions performing front, middle, and back-end revenue cycle operations focused on improving KPIs and financial metrics
• Measures and monitors vendors providing outsourced services through regular meetings, KPIs, service reviews, and benchmarking
• Leads multiple projects to increase revenue capture and cash collections through process automation and optimization, advanced analytics, and new technology implementation
• Reviews patient accounting data to reduce accounts receivable through cash collections efforts, strategic workflow prioritization, and denials management

Qualifications :

Travel Requirements : Up to 25%

This opportunity provides the following :

EEO Statement : All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.