Sales and Service Associate

Sales And Service Associate

The Sales and Service Associate is responsible to perform a dual role in a branch, as needed. This position is responsible for the sale of bank products and services to meet all needs of existing and potential customers while rendering quality service in accordance with bank goals to attain growth, profitability, and customer satisfaction. The Sales and Service Associate is responsible for the accurate processing of customer transactions while providing courteous, timely, and informative service with which the customer feels completely satisfied. Emphasis is placed on identifying clients' needs and delivering tailored solutions through a best in class customer experience.

In this position, you will :

• Sales :

Work with branch manager and supervisor to attain or exceed individual goals

Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes assessment and audits

Consistently perform sales and service activities by adhering to Popular's key values : professionalism, accountability, customer centricity, and security

Support the management of compliance functions including reconciliations, audits (internal / external), reporting, controls, records management, approvals, and opening / closing procedures, ensuring all security procedures are strictly adhered

To be considered, you will need :

Minimum Required : High School Diploma or equivalent along with at least one year of demonstrated successful sales experience and six months cash handling experience or equivalent related experience and training.

Base Salary & Benefits Our base salary for this position located in New York generally ranges between $24.00 and $26.50 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits. In addition to salary, Popular's well-rounded benefits package for regular full-time and part-time employees includes a comprehensive health plan, flexible time off options, and savings and investment plans. Seasonal / temporary employees are not eligible for these benefits.

Important : The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and / or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

Popular is an Equal Opportunity Employer, including Disability / Vets Popular is a Drug Free Workplace