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Customer Service Representative

Customer Service Representative

Global Medical ResponseScottsdale, AZ, United States
12 days ago
Job type
  • Full-time
Job description

Customer Service Representative - Data Specialist in Tempe, AZ

Location : Remote

Compensation Range : $15.50 / hr (BONUS POTENTIAL - Ask about our Comp Plan!)

The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects. This position will have performance benchmarks and production expectations.

Company Benefits & Perks : While we work hard to take care of others, we also ensure that we care for our teammates!

  • Flexible scheduling.
  • Excellent Medical, Dental and Vision Coverage.
  • Paid Time Off.
  • 401(k) Retirement Plan.
  • Professional Development.
  • Pet Insurance.
  • Employee Assistance Program.

Responsibilities :

  • The Customer Service Representative (CSR) Data Specialist manages inbound and outbound calls to ensure complience with call center metrics.
  • The Customer Service Representative (CSR) Data Specialist provides professional customer service with patients, their agents, insurance companies and any other individual who may contact the business office.
  • Interact with other staff members to resolve problems and must ensure that all communication is positive and productive.
  • Schedules priorities to meet deadlines as determined by management.
  • Perform other duties as assigned.

    • Skills :

  • Microsoft Office Suite; Excel highly preferred.
  • Bilingual is a plus.
  • Experience in public safety or medical services preferred.

    • Minimum Required Qualifications :

  • High School Diploma
  • One (1) year of customer service experience in call center
  • Outstanding typing skills
  • Effective mathematics skills required.
  • Effective oral, written, and interpersonal communication skills required.

    • customerservice

    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

    Check out our careers site benefits page to learn more about our benefit options.

    R0044590

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    Customer Service Representative • Scottsdale, AZ, United States