Enrollment Specialist

Enrollment Specialist

This is a 90-day temporary position with the potential for full-time employment based on performance and business needs. At The Learning Experience, we are more than just a childcare providerwe are a community committed to giving children the best start in life through our proprietary LEAP curriculum, engaging characters, and focusing on safety, wellness, and learning through play. With 430+ centers open and 200 in development, our brand is rapidly growingand so is our need for passionate, performance-driven team members.

Position Summary

The Enrollment Specialist is a key driver of enrollment growth at The Learning Experience. Operating from our contact center, this customer-facing role is the first point of contact for prospective families and plays a pivotal role in converting inquiries into center tours and completed registrations. This role works closely with Center Directors to improve lead conversion rates, schedule and ensure tour completion, and train center staff on touring and closing best practices. In addition to one-on-one outreach, this role is also responsible for executing targeted email and text message marketing blasts to engage and nurture open leads across multiple centers.

Key Responsibilities

• Increase enrollment at targeted centers by improving lead-to-registration conversion rates.
• Own performance metrics including number of tours scheduled, tour show rates, and registration conversions.

Lead Engagement & Communication

Marketing Execution

Customer-Facing Service

Training & Coaching

Cross-Functional Collaboration

Brand Representation

Qualifications

Why Join Us?