Manager, Wine Club and eComm Sales - Booker

Job Description

Job Description

Company Summary

We’re the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we’re just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

Position Summary

We are seeking an experienced and dynamic Wine & Spirits Club and E-Commerce Manager to oversee and grow our exclusive wine and spirits club. This individual will be responsible for managing club memberships, driving sales, enhancing communication with club members, and ensuring that members receive a personalized, white-glove service experience. This role will also be responsible for increasing membership, managing special releases, and allocating select products to key consumers. The ideal candidate will possess strong leadership skills, a deep passion for wine or spirits, and a keen focus on enhancing the overall club experience.

Key Responsibilities :

• Club Membership Management :

Oversee all aspects of wine and spirits club memberships, ensuring a seamless sign-up, retention, and renewal process.

Drive sales efforts through targeted promotions, special offers, and seasonal campaigns aimed at both current and potential club members.

Develop and execute clear and compelling communication strategies to keep members engaged, informed, and excited about the club, including newsletters, emails, and social media.

Coordinate the release and allocation of special or limited-edition products to high-value members, ensuring fair distribution and a seamless experience for those receiving exclusive offerings.

Collaborate with the Client Care and Loyalty Concierge Coordinators to provide members with exceptional, personalized service. This includes offering bespoke recommendations, ensuring personalized touches in all communications, and facilitating special requests.

Regularly report on membership growth, sales trends, and key performance indicators (KPIs) such as AOV, member retention, and customer satisfaction metrics.

Key Performance Indicators (KPIs) :

Qualifications :

Preferred :

Location

Field Office - CA - Inyo / Tulare / Kings / Kern / Riverside / San Bernardino / San Luis Obispo

Additional Locations

Job Type

Full time

Job Area

Hospitality & Retail

The salary range for this role is :

$94,400.00 - $144,600.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical / dental / vision insurance, 401(k), and any other benefits to eligible employees.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).