STORE MANAGER

Description : Position Summary :

The Store Manager is responsible for overseeing all aspects of store operations at Volo's Auto Supply (NAPA). This role includes building strong relationships with wholesale and retail customers, ensuring exceptional customer service, managing efficient delivery services, and driving profitability and growth. The Store Manager will lead a team, manage inventory, enforce compliance with company policies, and make strategic decisions that prioritize both the store's success and customer satisfaction.

Key Responsibilities :

Customer Relationships & Service :

• Build and maintain strong, positive relationships with wholesale and retail customers.
• Provide industry-leading customer service by understanding and addressing customer needs.
• Ensure timely and efficient delivery services to meet customer expectations.
• Act as a liaison between the store and the local community to drive customer loyalty.
• Leverage market knowledge to identify and attract new customers.
• Always "Find A Way to YES" for the customer, responding to concerns about product availability, pricing, and service issues.

Store Operations & Profitability :

Team Leadership & Development :

Requirements : Qualifications :

Preferred Qualifications :

PIc131bbe19cd6-29952-38665093