Bilingual Customer Care Rep - Virtual - 1st shift!

Important things YOU should know :

• Must be fluent in Spanish
• Fully remote opportunity
• Training schedule : 8 : 00am- 4 : 30pm CST Monday - Friday
• Work schedule (after training) : 8 : 00am - 4 : 30pm CST Monday - Friday
• Hours of operation : 7 : 00am - 8 : 00pm CST so shift could flex based on business need
• Occasional evenings, weekends and holidays possible during Annual Medicare Open Enrollment : 10 / 1 - 3 / 31
• $2.00 / hour differential on Mon / Tues
• Exceptional professional growth in a fun rewarding environment

What will YOU be doing for us?

Our Customer Service Representatives must have strong problem-solving skills, coupled with the natural ability to provide empathy for the customer - always taking the time to patiently listen and understand their questions to help find a viable solution, while providing them with a memorable customer experience.

What is in it for YOU?

What will YOU be working on every day?

Additional Responsibilities :

What qualifications do YOU need to have to be GOOD candidate?

Required Level of Education, Licenses, and / or Certificates

Required Level of Experience

Required Knowledge, Skills, and Abilities

What qualifications do YOU need to be a GREAT candidate?

Preferred Level of Experience