Surface Solution Specialists

Surface Specialist

You will play a pivotal role in driving customer adoption of Artificial Intelligence (A.I.) by positioning Surface Copilot+ Personal Computers as the front door to Microsoft's Artificial Intelligence (A.I.) capabilities, bridging cloud and on-device intelligence to unlock transformative business outcomes. As a Surface Specialist, you will act as the Surface sales leader and technical product expert for your assigned accounts. You will drive new revenue growth across the Surface device and accessories portfolio, manage pipeline, and lead with excellence in sales execution. You will orchestrate customer engagements, influence decision makers, and collaborate across Microsoft and partner teams to solve customer challenges and help deliver digital transformation powered by Microsoft Surface and Microsoft 365.

Sales Leadership & Execution

Position Surface Copilot+ Personal Computers as essential Artificial Intelligence (A.I.) productivity tools, integrating Microsoft 365 Copilot and showcasing Hybrid Artificial Intelligence (A.I.) scenarios. Be the Surface sales leader and technical product expert within the Modern Workplace team. Drive new revenue growth across the Surface device and accessories portfolio. Demonstrate excellence in pipeline management to achieve monthly forecasts. Compete aggressively to grow Surface market share and customer mindshare. Deliver technical briefings to Business Decision Makers (BDM) and Technical Decision Makers (TDMs) to showcase the Surface portfolio.

Customer Engagement

Help customers envision Artificial Intelligence-powered workflows enabled by Surface Copilot+ Personal Computers and Microsoft 365 Copilot. Demonstrate real-world impact of Artificial Intelligence in enhancing productivity, collaboration, and decision-making. Act as the customer interface and v-team orchestrator to solve business problems. Extending relationships beyond Information Technology to business decision makers. Present business value includes use cases, return on investment (ROI), and financial justification for Surface. Own sales opportunities from start to close, leveraging partners to scale motions. Leverage promotions, offers, and programs to drive sales. Identify and resolve technical / competitive blockers by engaging the right resources. Share knowledge with partners to support deployment and adoption. Provide feedback to marketing, engineering, and sales on product and strategy.

Technical Leadership

Showcase Hybrid Artificial Intelligence (A.I.) models that intelligently route tasks between cloud-based Large Language Models (LLMs) and on-device Small Language Models (SLMs) for optimized performance and data sovereignty. Lead technical presentations, demos, Point of Contact (POCs), and workshops. Influence technical decision-making in complex sales opportunities. Extend your technical reach using Microsoft tools, Artificial Intelligence (A.I.)-driven data, and social platforms.

Readiness & Thought Leadership

Stay ahead of evolving Artificial Intelligence (A.I.) trends to guide customers on responsible and strategic Artificial Intelligence (A.I.) adoption. Continuously build your product, sales, and technical acumen. Participate in Microsoft communities and industry events. Share learnings, mentor peers, and contribute to team knowledge. Inspire and drive business impact through thought leadership.

Other

Embody our Culture and Values.

Qualifications

Required / minimum qualifications :

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.
• 5+ years experience in technology sales for complex, device-led engagements, driving adoption and growth across enterprise customers.
• 4+ years experience with a proven track record of influencing senior decision makers.

Additional or preferred qualifications :

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here.

Microsoft will accept applications for the role until November 11, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.