RMA Associate / Experience Required -$21 / HR

Job Description

Job Description

Located in Wood Dale, IL

Salary : $21

We're looking for a detail-oriented and tech-savvy RMA Associate to join our team! In this role, you'll manage the return process from start to finish - handling customer requests, coordinating authorizations, tracking shipments, and ensuring every product is inspected and processed accurately. If you have a passion for organization, technology, and providing great customer service, we want to hear from you.

What You'll Do :

• Process and track Return Merchandise Authorizations (RMAs) with accuracy and efficiency
• Communicate with customers regarding return requests, authorizations, and resolutions
• Receive, inspect, and evaluate returned products to identify defects or quality issues
• Maintain detailed records of all RMA activities using internal systems
• Collaborate with warehouse, quality, and customer service teams to ensure smooth reverse logistics operations
• Help improve product quality and customer satisfaction through careful documentation and feedback

What You Bring :

Why You'll Love Working Here :

Competitive pay and benefits( Medical, Dental and Vision offered)

#2872LID

Express Office : Elk Grove Village

1506 Elmhurst Road

Elk Grove Village, IL 60007