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Collections Processing Assistant II - Shared Services Processing
Collections Processing Assistant II - Shared Services ProcessingThe New York Public Library • Long Island City, NY, US
Collections Processing Assistant II - Shared Services Processing

Collections Processing Assistant II - Shared Services Processing

The New York Public Library • Long Island City, NY, US
19 hours ago
Job type
  • Full-time
Job description

Collections Processing Assistant II - Shared Services Processing

The BookOps Logistics Department is primarily responsible for receiving, processing, sorting, and delivering all new and circulating materials for 150 branches across 4 boroughs comprising the BookOps member libraries. The workload volume for the Logistics Department is exceptionally high. In FY-25, over a million new materials were received and processed, and over 6 million circulating items were sorted and delivered. These materials are selected to meet the needs of New York's communities. This service level supports countless projects aligned with reading, learning, and innovation within the member libraries.

The Collections Processing Assistant II serves four departments within Logistics Operations : Receiving and Processing, Sorting, MyLibrary NYC, and Distribution. The main function of this role is to ensure the timely delivery of library materials to the BookOps member libraries. The major steps involved in this process are receiving, transporting, processing, shelving, sorting, and delivering library materials in an accurate and timely manner. A Collections Processing Assistant II can work across any of these four areas.

Responsibilities

  • Works with manual and automated systems to sort library materials, supplies, and inter-branch mail accurately.
  • Prepares print and non-print library materials for circulation (open boxes, vet, separate and shelve new materials, item record creation, labeling materials, cover library books for preservation, etc.).
  • Prepare print and non-print materials for research materials (open boxes, vet, separate and shelve new materials, label materials, cover library books for preservation, and check out items to Recap).
  • Prepare both print and non-print library materials for MyLibraryNYC, including linking and processing teacher sets, fulfilling requests, managing set returns, and conducting shelf and collection inventory.
  • Receives and vets materials in the Integrated Library System (ILS).
  • Transports book trucks and other containers to designated locations.
  • Data entry and record maintenance.
  • Open cartons and shelves of vendor supplies for operational usage as directed.
  • Separates designated materials and stages them for delivery within BookOps Logistics Operations : Receiving and Processing, Sorting, MyLibraryNYC, and Distribution.
  • Works on specialized projects as they arise as directed.
  • When necessary, works within other Bookops units to provide service to our patrons.
  • Performs other related duties as required.

Required Education, Experience & Skills

Required Education & Certifications

  • Some College or equivalent experience
  • Required Experience

  • Experience working in a high-volume warehouse environment is a plus.
  • Strong interpersonal, oral, and written communication skills
  • Ability to maintain a high degree of accuracy in organizing and handling detailed work tasks simultaneously
  • Demonstrated ability to work effectively in a team environment as well as independently
  • Knowledge of Microsoft Word, Excel, and Google Drive.
  • Demonstrated flexibility, reliability, punctuality, and attention to detail.
  • Required Skills

  • Accountability and Professionalism Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions. Must be reliable and punctual, also flexible and dynamic
  • Customer Service Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers
  • Collaboration and Teamwork Supports a positive team environment in which members participate, respect, and cooperate with each other to receive desired results
  • Job-Specific Knowledge and Skills - Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills, and technologies to complete work.
  • Core Values

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive
  • Work Environment

  • Mixed Warehouse / Office setting
  • Located in the Library Services Center (this building is not a public-facing branch Library)
  • Physical Duties

  • Lifting up to 50 lbs. Required
  • Moving book trucks
  • Moving bins
  • Shelving at various levels
  • Pre-Placement

  • Physical Required? Yes
  • Union / Non Union Local 1930
  • FLSA Status Non-Exempt
  • Schedule
  • Monday - Friday
  • 35 hours / week, 9 am-5 pm,
  • Coverage of other departmental shifts as required, Saturdays and evenings as required
  • This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

    At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).

    About The New York Public Library

    The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locationsincluding research and branch librariesthroughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

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