Manager, Macy's Cafe - Fashion Valley

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

We’re bringing the magic of Macy’s to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you’re sure to find something delicious!

Job Overview

The Foods Hourly Manager is responsible for running an efficient, professional, safe and profitable food operation following all company standards. Perform others duties as assigned.

Essential Functions

• Follows and ensure team follows Food Division Standards and Best Practices.
• Assist in accountability of sales, expenses and bottom-line profits.
• Demonstrate a positive role model for Magic Selling.
• Provides on-going training to all associates to promote team satisfaction and minimize turnover.
• Supports and ensures food production following recipes and Food Division Best Practices.
• Monitor food quality by completing daily a.m. and p.m. line checks.
• Establish and maintain strong working relationship with store management.
• Responsible for all hiring, recruiting, termination and employee relations resolution.
• Assist with monitoring and documenting employee performance, and assist with the delivery of employee performance appraisals.
• Maintain role model standards in grooming and professional appearance and communications.
• Meet highest standards of workplace sanitation / equipment care and safety as set by Health Department and company policy.
• Utilize all Macy’s and Food Division systems and tools.
• Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction.
• Utilize daily sales reports and weekly food cost and payroll reports to ensure monthly profit / loss goals are met.
• Provide education to staff on new products / menus.
• Assist in ordering food, beverage, dry and paper goods based budget and needs of the business.
• Assist in timely payment of invoices according to vendor contracts and Food Division Best Practices.
• Completes food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
• Ensures the coordination and execution of special events and central-driven promotional strategies.
• Provide ongoing coaching and recognition to increase team’s performance.
• Ability to follow safe work practices in a fast-paced environment.
• Ensure team is trained on and follows safe work practices.
• Regular, dependable attendance and punctuality.

Qualifications and Competencies

Physical Requirements

This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.