Director, Enterprise and Operational Risk (ServiceNow IRM)

Overview

We are seeking a highly skilled ServiceNow IRM Risk Architect to join our team and lead the design and integration of ServiceNow Integrated Risk Management (IRM) solutions across our risk practices. The ideal candidate will possess deep technical expertise in ServiceNow IRM, and the ability to guide clients through strategic risk management business process transformations. Supports executive leadership in defining organizational goals and strategic plans and translates strategic vision into plans for a broad functional area.

Responsibilities

• Lead Design of ServiceNow IRM Solutions : Collaborate with clients and internal teams to architect robust ServiceNow IRM solutions, including the documentation of how the system works and developing a strategic roadmap to enhance the system architecture and overall program going forward.
• Establish and identify workflow automation opportunities and use case accelerators to streamline current and future risk processes, improve user experience, and enable data-driven decision-making.
• Help design data and system integrations between ServiceNow capabilities, especially within the IRM space, to ensure seamless data exchange and support end-to-end risk management processes across the enterprise.
• Collaborate with business, senior leaders and technical stakeholders to define governance structures, risk and compliance frameworks, and ensure solutions adhere to industry standards and best practices.
• Work closely with first and second lines of defense (1LOD and 2LOD) risk teams to define, document, and adopt risk management processes, driving operational excellence and risk awareness throughout the organization

Qualifications

Desired Qualifications

Hours : Monday - Friday, 8 : 00AM - 4 : 30PM

Location : 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful : Make our mission your passion.

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Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

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