Lab Courier

Description

Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.

A Brief Overview

Responsible for specimen collection from Physician offices, effectiveness and client satisfaction of Outreach Services. Provides clinical support for pre-analytical specimen collection and processing.

What you will do

• Maintains the ability to function in all aspects of the duties of an Outreach Courier.
• Retrieves specimen and delivery of reports, slides, and supplies (on a STAT basis-when required) from assigned clients. Notifies Coordinator / Manager of any delays in pre-arranged schedule.
• Maintains storage requirements for biological specimens and other related items handled during transport according to established procedures.
• Assures that the car is in reliable working condition; documents all mileage.
• Keeps mileage / usage log current and accurate.
• Submits monthly mileage in a timely manner.
• Reports any problems or accidents to the Supervisor and fills out the accident form completely for all accidents. A formal police report may also be required depending on the severity of an accident. Any tickets received will be the responsibility of the driver to pay.
• Maintains car in a quiet, clean, neat, and orderly appearance.
• Drives safely and legally at all times and never transports passengers.
• Maintains adequate auto insurance.
• Maintains and replenishes all client supplies on a timely basis. Verbally communicates request for unusual or non-routine items to the attention of the Coordinator / Manager.
• Delivery of supplies up to 25 pounds.
• Responsible for registering patients using a variety of billing account types and ensure that accounts created are being performed on the correct patient by using two patient identifiers.
• Assures that the correct patient account is selected for all tests ordered.
• Assures that all tests are entered as ordered by the physician and the correct physician is associated with each patient’s order.
• Receives specimens and ensures proper collection procedure. Labels specimens according to established procedures.
• Verifies that the name and date of birth on specimens match labels before they’re given to techs to process.
• Notifies tech in each department of any discrepancies.
• Follows protocol for specimen discrepancies and notify office personnel during business hours.
• Assists in orientation and instruction of new personnel.
• Performs hardware maintenances as needed. Changes ribbons, replenishes labels, paper, and documents as needed. Maintains cleanliness of specimen boxes.
• Identifies self as a HNMC employee, wears HNMC ID badge and proper uniform both in-hospital and outside of hospital (at physician’s offices).
• Maintains an effective communication system among the Outreach Clients, Laboratory Staff, and Physicians within the Laboratory.
• Complies with policies and procedures, rules, and regulations of the Hospital, Laboratory, and applicable legislation. Uses proper techniques, equipment in performance of duties. Stricktly adheres to safety and infection control policies.
• Maintains a clean and orderly work area.
• Demonstrates, establishes, and maintains good rapport with referral sources (i.e. Physicians, Physician Office Personnel, and Laboratory Personnel).
• Performs other related duties as requested.

Education Qualifications

Experience Qualifications

Knowledge, Skills, and Abilities

Licenses and Certifications

At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full / Part-Time or Per Diem) skills, education, and / or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range : $17.70 / hour - $21.85 / hour

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members. Holy Name is an Equal Opportunity Employer.