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Auto Customer Service Reps

Auto Customer Service Reps

Lake Norman CDJRCornelius, NC, US
7 days ago
Job type
  • Full-time
Job description

20320 Chartown Dr., Cornelius, NC 28031

Automotive Express Lane Technician Experience Required!

$18 - $20 per Hour Based on Experience

  • Great Benefits!

We Pay More for Your Experience!

Career Advancement!

PTO Awarded Day One

13 Days Awarded as of January 2026

Our High-Volume Service Department has an IMMEDIATE NEED to hire EXPRESS LANE TECHNICIANS to perform oil changes, tire rotations, light line maintenance / repairs, etc. Experience is required.

If youre looking for a workplace that values excellence, transparency, and teamwork , Lake Norman Chrysler Dodge Jeep Ram delivers. Its not just a job - its a chance to be part of something exceptional.

Why work for Lake Norman Chrysler Dodge Jeep Ram?

Because they redefine what a dealership can be - award-winning, customer-first, and built on trust. Lake Norman Chrysler Dodge Jeep Ram (CDJR) isnt just a car dealership, its a nationally recognized leader in automotive excellence. Located in Cornelius, North Carolina, this dealership has earned its reputation by delivering a world-class customer experience and fostering a workplace culture that values integrity, innovation, and genuine connection.

Heres why joining their team is a smart move :

  • Award-Winning Culture : Lake Norman CDJR has received prestigious honors like the Customer First Award for Excellence from Stellantis and the TIME Dealer of the Year Award . These accolades reflect a commitment to doing things differentlyprioritizing people over pressure and relationships over transactions.
  • Customer-Centric Philosophy : Employees are empowered to build meaningful relationships with customers, listen attentively, and deliver personalized service. This approach not only drives customer loyalty but also creates a more fulfilling work environment.
  • High Standards, High Impact : With thousands of vehicles sold and over a million customers served, Lake Norman CDJR sets the bar for quality and professionalism. Team members contribute to a legacy of excellence while working with top-tier brands like Jeep, Ram, Dodge, and Chrysler.
  • State-of-the-Art Facilities : The dealership features a modern showroom and a cutting-edge service center equipped with the latest tools and technology. Technicians and service advisors benefit from an environment designed for efficiency, accuracy, and growth.
  • Career Development & Support : Whether you're in sales, service, finance, or administration, Lake Norman CDJR offers opportunities to grow your skills, advance your career, and be part of a team that values your contributions.
  • Community & Connection : Located just off I-77 at Exit 28, the dealership draws customers from across the Carolinas. Employees become part of a vibrant, trusted brand thats deeply connected to its community.
  • We offer :

  • $18 - $20 per hour based on experience
  • PTO awarded day one 13 days awarded as of January 2026
  • Medical, Dental, and Vision insurance after 60 days
  • Short / Long-Term Disability after 60 days
  • 401(k)
  • Paid vacation
  • Employee discount program
  • Continued training and opportunities for advancement
  • Responsibilities - Express Lane Technician :

  • Perform oil changes, tire rotations, balancing of tires, and battery testing
  • Perform routine vehicle inspections and maintenance
  • Make accurate use of the multi-point inspection form on each vehicle
  • Perform various Express Service repairs and maintenance such as brake pad replacement, alignments, Wynns flushes, basic tune-ups, shocks & struts, hoses, wheel bearings, and simple diagnostic work, and other entry-level repairs approved by service management.
  • Utilize product and technical training as assigned by the manufacturer and management
  • Take care to ensure that customer vehicles are returned to them in the same condition or better than when brought in
  • Ensure that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Check tire pressure and add air if needed.
  • Keep the shop area neat and clean.
  • Report any safety-related issues immediately to management
  • Participate in manufacturer-sponsored training, programs, and schools.
  • Continuously expand your knowledge of new technologies and practice
  • Other tasks as assigned.
  • Qualifications / Requirements - Express Lane Technician :

  • Express Lane Tech, Lube Tech, Auto Maintenance experience required
  • Automotive Technical School Certifications preferred
  • Chrysler Dodge Jeep Ram experience a plus!
  • Automotive operational knowledge / working knowledge of shop equipment is preferred
  • A positive attitude and good work ethic
  • Team oriented, flexible, and focused on maintaining a high level of customer service
  • Valid driver's license and insurable
  • High school diploma or equivalent
  • Please upload your resume. Completing the online assessment will grant you priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.
  • We are an Equal Opportunity Employer .

    All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

    Required

    Preferred

    Job Industries

  • Customer Service
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    Auto Customer Service Reps • Cornelius, NC, US