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Database Administrator
Database AdministratorJangoMail • Gahanna, OH, US
Database Administrator

Database Administrator

JangoMail • Gahanna, OH, US
1 day ago
Job type
  • Full-time
Job description

Database Administrator – Email Marketing Systems and Client Services

Location :  Dayton, Ohio

Employment Type :  Full-Time

About Us

We are a high-volume email marketing provider, helping clients send millions of messages, manage subscriber lists, and maintain strong deliverability. Our infrastructure spans Microsoft SQL Server, Linux-based email sending services across multiple cloud platforms, Amazon S3 storage, and a suite of internal .NET applications.

We are seeking a  hybrid Database & Client Services Administrator  to ensure our systems run smoothly end-to-end. This role combines database administration, email system operations, client services, and general infrastructure oversight. The position is hands-on but also requires ownership of day-to-day stability and client satisfaction.

Key Responsibilities

Database Administration (Core)

  • Manage, optimize, and monitor large Microsoft SQL Server environments.
  • Implement backup / recovery strategies, high availability, and performance tuning.
  • Troubleshoot and resolve database issues in production and test environments.

Client Services & Operations

  • Serve as a key point of contact for client requests and technical support tickets.
  • Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage.
  • Test and validate changes, patches, and system updates.
  • Document support processes and maintain operational runbooks.
  • Email Systems & Infrastructure

  • Oversee email delivery platforms hosted on  Linux servers across multiple cloud providers .
  • Configure and troubleshoot email standards and protocols : SMTP, MIME, DKIM, SPF, DNS.
  • Monitor deliverability, bounce handling, and feedback loops.
  • Manage  S3-based storage workflows  tied to large-scale email operations.
  • Ensure uptime and smooth operation of dozens of in-house .NET applications (no development required, but operational oversight expected).
  • Qualifications

  • 5+ years of  SQL Server DBA  experience.
  • Familiarity with  Linux server administration  in cloud hosting environments.
  • Strong knowledge of  email technologies : SMTP, MIME, DKIM, SPF, DNS.
  • Experience managing client services / support operations (ticketing systems, client communication).
  • Practical experience with  cloud storage (S3 or equivalent) .
  • Strong troubleshooting and problem-solving skills across heterogeneous systems.
  • We are based in Dayton, OH.

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    Database Administrator • Gahanna, OH, US