Overview
JOB TITLE : End User Computing Design Lead
CLIENT : A prominent Pharma Company.
CONTRACT : 6 months initial contract - with a possibility of extension - possibility to be an employee based.
LOCATION : Marlborough Massachusetts 01752
Pay : To be discussed over the phone
First Shift
Responsibilities
- Work independently, under general direction from the Associate Director of End User Services as well as the Desktop Management Systems Engineer
- Assist in the configuration of the following Management System installations, their solutions, options, and policies for optimal use
- Client Management System : Includes Software Management, Desktop / Laptop imaging, OS Patching
- Asset Management System
- Support and planning of an Enterprise sized Desktop Infrastructure System
- Design, test, implement, and document specifications for Desktop / Laptop OS
- Provide procedures for testing, configuration, and implementation of desktops
- Gather business and technical requirements and translate them into IT solutions
- Deliver technical solutions as per specified plans, deliverables, costs and timelines
- Act as liaison for outside vendors during installation, rearrangement, repair and / or removal of equipment or services
- Work closely with Desktop Management Systems Engineer to ensure that procedures are consistent with desktop support procedures
- Provide technical and project leadership in fully documenting relevant systems and processes as necessary
Qualifications
Strong knowledge of Client Management Systems such as SCCM and Symantec Management Platform (Altiris)Evaluate and implement additional Management Platform modules or additional solutions at the enterprise level as neededProvide technical leadership in developing and implementing operational standards and proceduresProvide technical and project leadership in planning, design, implementation and support of all projects requiring any of the Client Management System toolsExperience with Service NowSQL server / database experience a plusB.S. in Computer Science or related technical field, or equivalent experienceAdditional Information
All your information will be kept confidential according to EEO guidelines.
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