Talent.com
Assistant General Manager

Assistant General Manager

Ampler ChickenSan Antonio, Texas, United States, 78220
30+ days ago
Job type
  • Full-time
Job description

Assistant General Manager

Position Summary : The Assistant Restaurant General Manager works under the direction of the Restaurant General Manager to provide our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment. The ARGM is responsible for the daily activities and operations of the restaurant including guest service, food preparation to meet brand standards, staffing, team development and administrative functions.

I. Primary Job Duties

The position of the Assistant Restaurant General Manager is responsible for the following major duties and tasks :

1. Creates a World Class Guest Experience

  • Creates an in store service environment that exceeds guest expectations with regard to friendly, quick and accurate service. Builds team understanding and commitment to guest service standards.
  • Provides guests a “brand right” environment in which to place their orders, receive their food and dine inside the restaurant.
  • Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
  • Provides guest satisfaction by assisting and resolving all complaints in person or by phone,
  • Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.

2. Delivers Exceptional Brand Standards, Cleanliness and Safety

  • Monitors and ensures all menu products are prepared and served according to standard procedures.
  • Ensures that all product holding times are strictly observed.
  • Ensures that product displays on the counter or in the display case are properly rotated and attractively displayed.
  • Maintains standard procedures for receiving, handling, and storage of food products.
  • Monitors and assists with all assigned housekeeping duties to provide a clean and organized restaurant.
  • Ensures that all tasks are accomplished in a safe manner.
  • Inspects and ensures the outside grounds and parking lot are properly maintained to create a brand right environment.
  • Monitors and ensures adherence to all safety and security policies and procedures.
  • 3 . Builds Talented Teams

  • Assists the RGM in recruiting, interviewing and hiring hourly team members. Effectively manages all new hire paperwork.
  • Partners with RGM to conduct All Star Training modules for specific positions.
  • Assists RGM in completing performance appraisals for team members.
  • Provides coaching and feedback to team members to develop skills and work habits.
  • 4. Communicates Openly With Manager and Team Members

  • Listens and follows directions.
  • Assigns job duties to team members and ensures successful completion of all assignments and activities.
  • Provides feedback to team members on job expectations and standards.
  • Monitors team member dress code, professional appearance and attendance and provides feedback on compliance.
  • Responds positively to feedback.
  • Is honest and courteous when communicating with guests, team members, vendors, and managers.
  • Communicates positively about the company.
  • 5. Demonstrates and Fosters Team Work

  • Supports Company values, goals, and work rules.
  • Offers help without being asked in all areas of the restaurant.
  • Works well with team members and creates a positive work environment.
  • Recognizes and rewards team member performance.
  • Keeps supervisor informed of work related issues.
  • 6. Manages Staffing Plans and Financial Reports

  • Assists RGM in preparing weekly staffing plans.
  • Monitors compliance to schedules and attendance to maintain proper service levels.
  • Analyzes key operating reports and provides recommendations to RGM.
  • Maintains accurate inventory records.
  • Partners with RGM to execute marketing strategies and activities to achieve sales plan.
  • 7. Performs Administrative Duties as Assigned

  • Monitors and performs opening and closing duties as required.
  • Completes required shift reports such as the week sales report, bank deposit slips, the cash and inventory worksheet.
  • Enters inventory and payroll data as required.
  • Ensures compliance to established cash handling and security processes.
  • Adheres to company policy and procedure for bank deposits.
  • Performs other duties as assigned by Manager / Assistant General Manager.
  • II. Technical and Other Skills Required :

  • Must be 18 years old.
  • Must have a high school diploma or equivalent (GED).
  • Must be eligible to work in the United States.
  • Must possess a valid driver’s license, access to an automobile during shifts, and proof of vehicle insurance.
  • Must pass a background check.
  • Must have access to a telephone 24 hours a day.
  • Must be available to work a minimum schedule of 50-55 hours per week including weekends and holidays.
  • May be required to work temporarily at other restaurant locations.
  • Must have 1 year of supervisory experience in the restaurant industry, AA degree preferred.
  • PI729888ef9487-30511-38770938

    Create a job alert for this search

    Assistant General Manager • San Antonio, Texas, United States, 78220

    Related jobs
    • Promoted
    General Manager in Training(06706)

    General Manager in Training(06706)

    Domino's PizzaSan Antonio, TX, US
    Full-time
    Are you interested in being part of one of the fastest growing quick service restaurant businesses in the industry? Domino's Team Murph is now looking for people interested joining our management t...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    GH Food GroupSan Antonio, Texas, United States, 78233
    Full-time
    Manages all function of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty. Responsible for the successful execution of fast, a...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    ZaxbysCibolo, TX, US
    Full-time
    This position is classified as exempt and reports to the markets District Manager and Chief Operating Officer.General Managers are responsible for providing guidance and leadership to their team to...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager 5005

    General Manager 5005

    Burger KingNew Braunfels, TX, US
    Full-time
    Burger King Franchise Opportunity.We are a growing Burger King franchise with upward mobility.As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as we...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Ampler ChickenSeguin, Texas, United States, 78155
    Full-time
    The Assistant Restaurant General Manager works under the direction of the Restaurant General Manager to provide our guests a superior dining experience with friendly, quick, accurate service in a c...Show moreLast updated: 30+ days ago
    8730 Potranco Rd - Assistant General Manager

    8730 Potranco Rd - Assistant General Manager

    Bojangles Copacetic Group, LLCSan Antonio, Texas, United States, 78201
    Full-time
    Always maintains highest personal and professional appearance.Assumes responsibility for the store-wide adherence to Bojangles uniform and grooming standards. Responsible for all facilities manageme...Show moreLast updated: 4 days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Taco BellSan Antonio, TX, US
    Full-time
    As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team.You'll lead by ex...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Denny'sSan Antonio, TX, US
    Full-time
    At Denny's we love to feed people.Do you enjoy working in a dynamic and fast-paced environment? If so, we have an immediate opening for you at Denny's! Join our team and become a part of America's ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    GO Car WashSan Antonio, TX, US
    Full-time
    GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. At GO Car Wash, we're committed to providing an engaging, re...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Delect FoodsBulverde, Texas, United States, 78163
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wag...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager (Bilingual)

    General Manager (Bilingual)

    Community Choice Financial Family of BrandsSan Antonio, TX, US
    Full-time
    As a General Manager (GM), youll provide reliable financial solutions to help customers manage everyday challenges.As the driving force behind the stores success, youll manage daily operations and ...Show moreLast updated: 3 days ago
    Assistant General Manager Opportunity – Competitive Salary $46K–$52K

    Assistant General Manager Opportunity – Competitive Salary $46K–$52K

    Taco BellBoerne, TX, US
    Full-time
    As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team.You'll lead by ex...Show moreLast updated: 30+ days ago
    • Promoted
    SA General Manager

    SA General Manager

    San Antonio StaffingSan Antonio, TX, US
    Full-time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    SonicCibolo, TX, US
    Full-time
    There are two kinds of people in this world : SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    AGSISan Antonio, TX, Texas, USA
    Full-time +1
    Assistant General Manager Location : Colonnade, TX Duration : Direct Hire / Permanent Salary : $55,000 / annually ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager in Training(06795)

    General Manager in Training(06795)

    Domino's PizzaSan Antonio, TX, US
    Full-time
    Are you interested in being part of one of the fastest growing quick service restaurant businesses in the industry? Domino's Team Murph is now looking for people interested in joining our managemen...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager 8999

    General Manager 8999

    Burger KingSan Antonio, TX, US
    Full-time
    Burger King Franchise Opportunity.We are a GROWING Burger King franchise with upward mobility.As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as we...Show moreLast updated: 30+ days ago
    • Promoted
    Sales-Focused General Manager

    Sales-Focused General Manager

    Steves & Sons, Inc.San Antonio, TX, United States
    Full-time
    Steves & Sons, a 159-year-old family-owned door manufacturer, seeks a results-driven Sales-Focused General Manager to drive growth, foster customer relationships, and oversee operations.We're looki...Show moreLast updated: 25 days ago