Full Time Team Member

Job Description

Job Description

Are you looking for a DYNAMIC job and a FUN and FRIENDLY work environment? Fill your pockets and your heart by joining the SwimWest Swim School Team as a Full-Time Swim Instructor and Customer Service Rep! In this dual role you will be able to show us what you got inside and outside of the pool.

This opportunity is perfect for candidates who have a passion for water safety, swimming, and working with children and who want to play a key role in welcoming and assisting our customers with excitement.

No experience? No worries! SwimWest Swim School provides PAID TRAINING. We proudly invest in our team members and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and prioritizes team building.

Full-Time Team Member Pay and Benefits :

• Starting teaching rates $14-16 per hour
• Opportunities to increase pay rate quickly through advancement and training!
• Paid Time Off (PTO)
• Access to medical, dental and vision insurance
• 401(k) eligibility
• Tuition Reimbursement Program for college students
• Referral Bonus Program
• Raise opportunities for top performers

A Full-Time Team Member’s Workday :

• Teach the same students weekly, celebrating their progress in the pool.
• Enroll students in lessons, collect payments and manage administrative responsibilities.
• Use creative thinking skills to identify and resolve challenges with customers.
• Work a set schedule with a variety of shifts with priority on weekday evenings and weekends.
• Become proficient in your swim instructor role through thoughtful hands-on training on our award-winning curriculum.
• Work alongside experts to follow all safety standards keeping children, families and staff wellbeing top of mind.
• Replace the gym with work! Standing for periods of time, moving around on deck and in the pool, lifting students and pool equipment are all expected parts of the job.
• Must be 18 years of age or older.

What YOU will gain :

• Valuable Experience - Teach children in an educational environment and take your customer service skills to the next level by learning proper phone etiquette and professional email communication and embracing energizing in-person interactions.
• Active Work Environment - Say goodbye to sitting at a desk all day and stay active by splashing into the pool or moving about the facility regularly to connect regularly with customers.
• Mental Wellbeing - We offer a free employee wellness program that provides resources to support the mental, physical, and financial health of our employees and their families.
• Mentorship - Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!
• Community Outreach Opportunities - We go beyond teaching lifesaving swim skills. Hosting school supply drives for children in need, raising funds for swim lesson scholarships, and promoting water safety education are some ways we participate in uplifting our communities through impactful initiatives.
• Customer Service Skills - Selling swim lessons, gaining curriculum knowledge and problem solving.
• Technical Skills - Learn registration software and enrollment practices through selling swim lessons and managing enrollment.

Train and become an expert using Google Workspace and registration software.

Just how much difference can YOU make?

SwimWest Swim School is on a mission to eliminate childhood drowning. It takes a committed team to do so. This commitment means we care.

We care for customers, students, team and community. Rise to the challenge and submit your application today!

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