Foodservice Manager
Position Summary : Responsible for the daily operations of the foodservice department in accordance with facility policy and procedures as well as federal and state regulations. Provides leadership and guidance to ensure that food quality, safety standards, and client expectations are satisfactorily met. Maintains records of department personnel, income and expenditures, food, supplies, inventory levels, and equipment.
Responsibilities
Foodservice Management
- Establish standards and procedures for food preparation. Ensure the effectiveness of standardized recipes
- Participate in menu planning, including responding to client preferences, creating substitution lists, adhering to therapeutic diets, considering product availability, and staying informed about industry trends
- Inspect meals and assure that standards for appearance, palatability, temperature, and serving times are met
- Manage the preparation and service of special nourishments and supplemental feedings
- Assure that foods are prepared according to production schedules, menus, and standardized recipes
- Manage staff to ensure compliance with safety and sanitation regulations, including safe receiving, storage, preparation, and service of food
- Protect food in all phases of preparation, holding, service, cooking, and transportation, following HACCP Guidelines
- Manage physical facilities to ensure compliance with federal and state food safety and sanitation regulations
- Prepare cleaning schedules and maintain equipment to ensure food safety and quality
- Process new diet orders and diet changes; maintain up-to-date diet cards
- Complete the assigned MDS section according to the required timeline
- Interview client to determine diet needs, calculate nutrition intake, and develop appropriate dietary plans in cooperation with RDN and in compliance with physicians' orders. Follow ethical and confidentiality principles and practices
- Review plan of care related to nutritional status; document concerns that can be resolved, improved, or addressed to improve the client's nutritional status and eating function
- Review, revise, and implement, in cooperation with the IDT, the client's nutrition assessment and plan of care
- Utilize evidence-based educational materials to educate clients and staff on fundamental dietary information
- Support Registered Dietitian Nutritionist (RDN) duties as needed
- Abiding by facility's Code of Conduct and HIPAA compliance
- Perform additional duties as assigned
Business Operations Management
Develop and manage foodservice department budgetSupervise departmental business operations, develop and implement cost-effective procedures, and manage revenue-generating servicesUse forecasts, food waste records, inventory, and equipment records to plan the purchase of food, supplies, and equipment. Assist in the purchasing processJustify improvements and prepare proposals for changes in department design and layoutWork cooperatively with clients, facility staff, physicians, consultants, vendors, and other service providersPersonnel Management and Communications
Recruit, interview, hire, onboard, coach, evaluate, reward, discipline, and when necessary, terminate employeesDevelop job descriptions and job duties for each level of foodservice personnelIdentify staffing needs. Develop work schedules to ensure adequate staffing in the department across all shiftsProvide and manage ongoing education and training for staff on federal, state, and organizational regulations and policiesEstablish, manage, and evaluate the effectiveness of departmental goals and prioritiesQualifications
Training / Experience
Two years of experience in noncommercial foodservice management; prior experience in healthcare foodservice is preferredTeam player and ability to lead by exampleContinuous improvement mindsetSkill in motivating, coaching, and supervising foodservice personnelIntermediate computer skillsMathematical and numerical skills; mechanical aptitude helpfulEffective written and oral communication skills with clients, facility staff, vendors, etcDemonstrated organizational skillsCurrent awareness of foodservice-related legislation and regulations influencing the practice of standards of careDemonstrated accountability for continued competenceEducation / Certification / License
Graduate of Foodservice Manager Training Program or a 2-year or 4-year foodservice management or nutrition programSuccessful completion of CDM Credentialing Exam with active CDM, CFPP certification statusServSafe Manager Certificate