Patient Service Representative

Customer Service Representative

Based out of Oregon, one of the fastest growing healthcare insurance companies focused on Medicare Advantage Plans is interested in hiring customer service representatives to their team in Salem, Oregon! These positions are long term opportunities to get your foot in the door team as the company continues to see more growth.

Responsibilities include :

• Provide excellent customer service to all Medicare Advantage members.
• Assist with coverage and claims related questions.
• Accurately interpret benefits and policy provisions for all products.
• Conduct research and follow-up for prompt resolution.
• Work efficiently in a high volume call center while maintaining a professional, polite manner.
• Research, investigate and triage customer issues of concern and dissatisfaction as assigned.
• Advocate for the customer : explain benefits in a detailed and courteous manner so they are understood.

Skills and qualifications :

Pay and benefits :

The pay range for this position is $19.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace type :

This is a fully onsite position in Salem, OR.

Application deadline :

This position is anticipated to close on Nov 11, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.