Summary
Join EchoStar as we redefine connectivity! We are a leader in satellite television services, live streaming, smart home installations, and mobile services. Our well-known brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
As part of our team, you'll provide exceptional TV and smart home solutions to millions of customers. We offer comprehensive training to help you deliver a world-class customer experience and connect more households with innovative technology. At DISH, we take pride in being recognized as a six-time J.D. Power award winner for Customer Satisfaction.
Key Responsibilities
What You'll Be Doing:
- Visiting customers' homes for installations and servicing DISH equipment and smart home devices.
- Educating customers on how to use their technology and suggesting additional services as appropriate.
- Maintaining a professional demeanor and a clean work area while working independently yet staying connected with your team.
What We Offer You:
- Career Growth: Opportunities to advance your career quickly, with many leaders starting in this role.
- Pay Increases: Automatic $1/hour raise after 6 months, with up to 10% increases based on performance.
- Bonus Potential: Earn up to $6,400 in your first year, increasing to $9,100 annually for top performers, plus incentives redeemable for travel and electronics.
- Comprehensive Benefits: Enjoy paid training, time off, medical, dental, vision, life insurance, HSA, 401(K) with company match, employee stock purchase program, and tuition reimbursement.
- Exclusive Perks: Get complimentary DISH TV, discounts on Sling TV, Boost Mobile plans, and receive a company van, tools, and uniforms.
Training You Will Receive:
- Step-by-step guidance for installations and servicing.
- Knowledge about smart home technology to effectively support and educate customers.
- Best practices shared by our most experienced technicians.
Qualifications:
What You'll Need:
- Valid Driver's License: Clean driving record required.
- Flexible Schedule: Willingness to travel and work flexible hours, including evenings, weekends, and holidays.
- Physical Abilities:
- Capability to climb ladders (up to 40 ft).
- Ability to lift objects weighing up to 70 lbs.
- Must adhere to a 335 lb weight limit for safety.
- Customer Focus: A commitment to building trust and providing outstanding experiences.
- Problem-Solving Skills: Ability to address and resolve various challenges independently.
- Determination and Adaptability: Resilience in overcoming obstacles in tight spaces and adverse weather conditions.
Benefits: Explore our comprehensive benefits on our careers website.
Employment is contingent upon successful completion of pre-employment screenings, including drug tests and acceptable driving records. Compensation may reflect hourly pay rates and location differentials.
This posting will remain active for a minimum of 3 days and will continue to extend until the position is filled.
We are committed to diversity and encourage all qualified individuals to apply, regardless of race, religion, gender, sexual orientation, national origin, disability, or veteran status. EchoStar will provide necessary accommodations for applicants with disabilities, as required by law.
Click to access our EEO Policy Statement, Pay Transparency, and EEOC Know Your Rights.
Salary Range: $24.25/Hour