About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Job Summary
We are seeking a dedicated and detail-oriented PAP Specialist to join our team. This role is responsible for setting up CPAP equipment for patients and providing education and support. This position is available in states where a licensed Respiratory Therapist is not required.
Key Responsibilities :
- Set up CPAP, BiPAP, and related equipment for patients in accordance with company protocols and manufacturer guidelines.
- Educate patients on proper equipment use, cleaning, and maintenance.
- Conduct mask fittings and troubleshoot comfort or compliance issues.
- Document patient interactions, setup details, and follow-up plans in the electronic medical record system.
- Coordinate with clinical teams and customer service to ensure timely delivery and setup.
- Monitor patient compliance data and escalate concerns to clinical leadership as needed.
- Maintain inventory of PAP supplies and ensure equipment is clean, functional, and ready for use.
- Provide compassionate, patient-centered service in all interactions.
Qualifications
Employment is contingent on
Background investigation (company-wide)Drug screen ( when applicable for the position )Valid driver's license in state of residence with a clean driving record (when applicable for the position)Qualifications :
High school diploma or equivalent required; associate degree or healthcare certification preferred.Prior experience in DME, sleep therapy, or patient-facing healthcare roles strongly preferred.Strong communication and interpersonal skills.Ability to work independently and manage time effectively.Basic computer proficiency and familiarity with EMR systems.Must meet state-specific requirements for non-licensed PAP setup personnel.Preferred Skills :
Knowledge of CPAP / BiPAP equipment and accessories.Experience with patient education and compliance monitoring.Bilingual skills a plus.Skills and Competencies
Accurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and / or tabletUnderstands use of all applicable home respiratory equipment and suppliesUnderstands use of c-pap / bi-pap equipment and suppliesMechanically inclined for the repair and troubleshooting of equipmentPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and / or tablet and paperworkRequires lifting (minimum of 65 pounds) and transporting of patient equipmentRequires contact with patients and equipment with potential exposure to contagious pathogensRequires driving a company vehicle for the majority of the workdayRotech Information
Benefits
Generous paid time Off and paid holidaysOvertime pay for non-exempt hourly positions based on business needsCommission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount programEmployee recognition programBonus and incentive opportunitiesMileage reimbursement (when applicable for the position)Telephone reimbursement (when applicable for the position)EAP401k, HSA and FSA / Dependent Care FSAMedical, Prescription, Dental and VisionLife Insurance, Disability, Accidental death, Identity protection and Legal servicesMeru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinationsMake the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.