IT Assistant

The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a long-term temporary position through May 2026!

Work hours are Monday –Friday, 8 : 30 AM –5 : 15 PM. Must be comfortable working extensive overtime, including evenings and weekends! Work weeks can be 50-60 hours.

• Install, configure and update election software on 300+ laptops.
• Test desktop printers and resupply with paper and toner.
• Test voting equipment and document results for official record.
• Troubleshoot computer hardware, software, and peripheral issues.
• Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control.
• Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms.
• Provide on-site technical support during election training and during Early Voting.
• Provide on-site and telephone technical support to voting locations during voting periods.
• Setup computer workstations for office staff.
• Periodically audit and inventory office tech supplies.
• Assist with basic software and programming related tasks.
• Process and resolve Helpdesk technical support tickets.
• Assist in reconciliation after each election.
• Associates Degree preferred.
• Must be at least 18 years of age and legally eligible to work in the US.
• Available to work full days on all dates of voting.
• Able to sit and stand for at least three hours.
• Must have reliable transportation. Driving is required for this position.
• Have STRONG knowledge of Windows 10 OS and Microsoft Office Suite – testing is required for consideration!
• Comfortable working in VARIOUS roles which may include physical labor, light tech support, site setup and equipment assembly, supply inventory, general office tasks, and other supporting roles.
• Hardware and Software installation experience is preferred.
• Ability to multitask and work in a fast paced environment.
• Complete a background check and drug screen.
• Must obtain a valid North Carolina Driver’s License – motor vehicle report is required.