Office Manager

Job Description

Job Description

Are you looking to encourage growth and promote positive, healthy lives?

CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

We are searching for an Office Manager to oversee clerical and administrative support staff, ensuring that day-to-day operations and general administrative functions run smoothly and efficiently across each assigned office location.

As the Office Manager, you will support staff in the Easton, Bethlehem, Wyomissing, and Fleetwood offices.

What Do I Need?

Education and Experience

High School diploma or equivalent

AND

3 years of administrative office experience (required)

1 year of office supervisory experience (preferred)

Other Requirements

Maintains required state and federal criminal and child abuse clearances, credentials and / or licenses.

AND

A valid driver’s license and reliable transportation are required.

What Will I Do?

Supervise assigned staff, evaluate employee performance, and make recommendations for employment actions to the Regional Administrative Manager or Human Resources as necessary.

Monitor daily operations, facilitate staff meetings, conduct staff training / coaching opportunities, and manage administrative tasks promoting a growth mindset work atmosphere.

Deliver and document supervision, training, and support by providing constructive and timely feedback following agency policies and procedures.

Organize and oversee the schedules and workflow of assigned staff.

Assist with hiring and training new administrative support staff.

Oversee clerical and support services, ensuring tasks are completed in a timely and effective manner.

Assist clerical and support staff with assigned duties, particularly when more advanced, skilled, or sensitive work is required.

Manage office supply orders.

Conduct regular preventative building and office safety checks.

Oversee petty cash funds, including reconciliation and bank deposits.

Provide or coordinate coverage for office support staff during expected or unexpected staffing shortages.

Hours of Work

Typical work hours are Monday through Friday during business hours.

Ability to work outside a typical work schedule, including evenings, may be required as job duties demand.

Location of work varies between assigned office locations.

What Will I Get?

Salary

$34,200 - $41,800

• DOE

Benefits

Medical – Eligible the first of the month following 60 days

Dental – Eligible the first of the month following 60 days

Vision (Agency Paid) – Eligible the first of the month following 60 days

Flexible Spending Account

401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!)

Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people!) – Employer Paid – includes Primary, Pharmacy, and Urgent Care needs

Generous PTO (Increases with Service Milestones)

Tuition Reimbursement

Mileage Reimbursement

11 Paid Holidays (Including your Birthday)

Employee Assistance Program (Resources for you and your family)

Short-Term Disability (Agency Paid)

Long-Term Disability (Agency Paid)

Life & AD&D Insurance (Agency Paid)

What Happens Next?

After you apply, a member of the hiring team will review your qualifications and experience. If it is determined that you are a good match, we will be in touch to schedule an interview.