Store Manager

Job Description

Job Description

400 Store Manager.xlsx

Store Manager

Summary Description :

To oversee the overall daily operations of assigned retail stores, including ensuring efficiency and profitability. Reports to Assistant Sales Director (ASD) and Vice President of Sales, Operations, & Marketing if ASD is out.

Exemplary Duties / Responsibilities :

• The Store Manager is responsible for the assigned store's daily sales and operational success.
• Must ensure high levels of customer satisfaction through excellent service leadership and employee training.
• Accountable for meeting and / or exceeding sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Responsible for submitting and maintaining all records necessary in daily operations.
• Responsible for ordering merchandise and store supplies.
• Responsible for maintaining the store in an orderly fashion, rotating products in a timely manner, and overseeing the production and pricing of merchandise.
• Controls inventory to maximize revenue and return on product.
• Maintains correct inventory of new goods as required.
• Supervises and cross-trains all store personnel, including new employees, in all areas of the store.
• Responsible for maintaining all safety, cleanliness, merchandising, and display standards.
• Reports safety hazards and all accidents to Assistant Sales Director or Retail District Manager and Risk Management Specialist IMMEDIATELY.
• Accountable for oversight of incoming and outgoing deliveries.
• Answers to phone or electronic inquiries.
• Responsible for ensuring a high level of service and donor appreciation.
• Ensures all employees adhere to current Goodwill policies and procedures.
• Responsible for hiring, training, and managing staff.
• Flexibility to float, cover, and support other stores as needed.
• Perform other duties as required.
• Attend retail and safety meetings as required.
• Accountable for scheduling within payroll budgets and processing of approving payroll timecards.

Minimum Qualifications :

Education / Experience :

Knowledge & Skills :

Core Competencies :

To perform the job successfully an individual should demonstrate the following competencies :

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.