Franchise Support Specialist (Remote Chicago Area Preferred)WIN Home Inspection • Chicago, IL, US

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Franchise Support Specialist (Remote Chicago Area Preferred)

WIN Home Inspection • Chicago, IL, US

29 days ago

Job type

Full-time

Remote

Job description

Franchise Support Specialist (Remote Chicago Area Preferred)

Want to play a key role in helping small business owners succeed?

WIN Home Inspection is looking for a Franchise Support Specialist to champion our franchise owners. You'll be their go-to partner, coordinating across marketing, training, and tech teams, while also supporting projects that strengthen our franchise system.

What You'll Do :

Be the main point of contact for franchise owners, building trust and rapport
Champion and coordinate requests with internal marketing, training, and tech teams
Provide responsive, empathetic support and follow-through on client needs
Contribute to projects such as training programs, marketing reviews, and process improvements
Troubleshoot and provide guidance as you grow expertise in our systems

What We're Looking For :

Friendly and empathetic with a flair for marketing

Natural leader with a drive to grow professionally and personally

Quick learner, organized and persistent in getting things done

4+ years in client service or customer success (preferred but not required)

Why WIN

100% remote role (Chicago-area candidates preferred)

Collaborative, inclusive culture built on respect and growth

Health, dental, vision insurance + PTO + 401(k) match

Career development and advancement opportunities

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Franchise Specialist • Chicago, IL, US

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