Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessMyrtle Beach, SC, US
30+ days ago
Job type
  • Full-time
Job description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

    About Your Qualifications :

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Create a job alert for this search

    Front Desk Associate • Myrtle Beach, SC, US

    Related jobs
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAAynor, South Carolina, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Administrative Assistant

    Administrative Assistant

    AssociaMyrtle Beach, SC, US
    Full-time
    Community Office Services Coordinator.Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Maintains and updates homeown...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Clerk (Part-time)

    Front Desk Clerk (Part-time)

    Hilton Grand VacationsMyrtle Beach, SC, US
    Full-time +1
    Join the best resort on the Grand Strand Ocean 22 by Hilton Grand Vacations on the boulevard, we have 220 modern spacious units all with Ocean Views. Become part of the 90+ family of team members wh...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount StoresTabor City, NC, US
    Full-time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    Marriott Vacations WorldwideMyrtle Beach, SC, US
    Full-time
    Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, frie...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate (Pawleys Island)

    Retail Sales Associate (Pawleys Island)

    Retail Therapy BoutiquePawleys Island, SC, US
    Part-time
    Retail Therapy Boutique is dedicated to bringing joy and a sense of luxury through fashion.We believe in treating ourselves to the finer things as a way to alleviate daily stresses.As a Woman Owned...Show moreLast updated: 7 days ago
    • Promoted
    Personal Lines CSR

    Personal Lines CSR

    Big I South CarolinaNorth Myrtle Beach, SC, US
    Full-time
    The Personal Lines Producer at Tilghman Insurance Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business thro...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Sales Associate

    Front Desk Sales Associate

    Pure BarreMurrells Inlet, SC, US
    Full-time
    Pure Barre is more than just a workout; it's a way of life.We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent.If you've got wh...Show moreLast updated: 30+ days ago
    • Promoted
    Greeter

    Greeter

    WalmartLittle River, SC
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk - Cosmetic Surgery Center (Training Provided)

    Front Desk - Cosmetic Surgery Center (Training Provided)

    Sono BelloMyrtle Beach, SC, US
    Full-time
    Front Desk - Cosmetic Surgery Center (Training Provided).Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuctio...Show moreLast updated: 6 days ago
    • Promoted
    Member Assistant

    Member Assistant

    Elite Home Care Day Centers & TransportationConway, SC, US
    Full-time
    Activity / Member AssistantMonday-FridayConway, South Carolina.Elite Home Care Day Centers & Transportation of Conway is seeking a passionate and caring individual to join our team as an Activity...Show moreLast updated: 3 days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    Jackson HewittMyrtle Beach, SC, US
    Full-time
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look n...Show moreLast updated: 12 days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreePawleys Island, SC, US
    Part-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    Front Desk Agent

    Front Desk Agent

    Charlestowne HotelsMyrtle Beach, SC, US
    Full-time +1
    Quick Apply
    Part Time morning shift 7am -3pm, 3-4 shifts per week.Looking for a candidate that loves to smile, talk with people and help our guests make vacation memories while visiting our hotel.Computer expe...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Retail Therapy BoutiquePawleys Island, SC, US
    Part-time
    Retail Therapy Boutique is dedicated to bringing joy and a sense of luxury through fashion.We believe in treating ourselves to the finer things as a way to alleviate daily stresses.As a Woman Owned...Show moreLast updated: 11 days ago
    • Promoted
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsMyrtle Beach, SC, US
    Full-time
    We are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is o...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarMyrtle Beach, SC, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Temporary Support Associate

    Temporary Support Associate

    TapestryMyrtle Beach, SC, US
    Full-time
    Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Team Member

    Customer Service Team Member

    Chick-fil-AMyrtle Beach, SC, US
    Full-time +1
    At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Custome...Show moreLast updated: 9 days ago
    • Promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    WalgreensNorth Myrtle Beach, SC, US
    Full-time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 30+ days ago