Rates & Accounts Analyst

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at .

Working with Us - Come and "Be Benesch!"

We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

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Benesch is proud to announce the opening for a Rates & Accounts Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.

Position Summary :

Do you enjoy working with math concepts and interpreting financial and statistical data? Do you excel in taking complex data and analysis and simplify it into an effective presentation for anyone to be able to interpret and understand? Are you looking for an opportunity to be part of a team that focuses on project and operations management within a law firm? Then our Rates & Accounts Analyst opportunity might be just the position for you. This role is perfect for the individual who has some experience in project management and is looking to take their experience to the next level, fine tuning their analytical skills and contributing to the Practice Management team.

The Rates and Account Analyst is part of the Client Value Team and works closely with Intake, Client Account Services, Finance, and Marketing teams to manage rate exceptions and pricing arrangements, assess discounts and AFAs requested during the intake process, improve client / matter coding hygiene, assist with client / matter opening and closing, analyze fee erosion causes and effects, streamline legal operations functions, and support collections efforts. This position requires continuous learning through legal industry organization / society membership and keeping pace with developments related to rate / fee structures, revenue assurance, coding, legal operations, matter management, technology, and data analysis.

Duties and Responsibilities

• Ensures the integrity of client / matter setup components such as agreed rates and alternative billing arrangements, as well as matter type, task / phase, industry and all other coding structures. This responsibility includes reviewing all rate / fee requests routed to the Client Value team during the Intake process, as well as any necessary review of rates / terms in engagement letters, billing guidelines and OCGs.
• Monitors and recommends modifications to existing rate exceptions, including rate-alignment reviews; identify and correct coding inaccuracies on existing clients / matters; and analyze ongoing timekeeper activity with an eye toward OCG compliance and best practices. Includes performing AFA and discount / volume discount analyses and recommending fee adjustments to improve financial performance.
• Conducts post-matter fee analyses to determine performance to initial fee arrangement, work with relationship attorneys to learn from experiences and hone future fee arrangement effectiveness.
• Provides reporting / support services in collaboration with LPM professionals, practice directors, billers, collections specialists, attorneys, and firm management in connection with rates, coding, collection timelines, and realization.
• Maintains a reference library of best practices, including successful structures / tools utilized and productive approaches.
• Conducts and / or assist with market research related to rates, competitor / peer firms, pricing structures, procurement, operations and similar trends in the legal industry.
• Gathers and analyzes data for proactive and responsive fee proposals / RFP responses.
• Runs ad hoc data pulls for attorneys and the firm's professional teams, including Marketing, Client Account Services, and HR.
• Spearheads proactive attorney / client communications announcing the firm's annual rate increases. Coordinates with Client Account Services to enact rate / fee adjustments during the annual rate increase window and year-round.
• Communicates with attorneys and professional staff in a concise, effective, and professional manner.
• Works on special projects, as requested.
• Performs other duties as assigned.

Qualifications

The Rates & Accounts Analyst must have a Bachelor's degree. Project Management experience is a plus. At least 1 year of experience in project / operations management in the legal or professional services sector is highly preferred. A demonstrated skill in working effectively in cross-functional teams, meeting time-sensitive deadlines, and interacting with individuals at all levels of the organization is essential. This Analyst must have a broad analytical skills set, including the ability to work with mathematical concepts and interpret a variety of financial and statistical data. Strong technical skills, including a high level of proficiency in Microsoft Word, PPT, Excel and data visualization tools. Must have a demonstrated ability to read, analyze, and interpret business and professional publications; prepare business correspondence, proposals and reports; distill data and analyses to simply and effectively present information to a range of stakeholders; and pose and respond to questions to / from attorneys and professional staff. Must have a high level of interpersonal, communication, presentation, and collaborative skills.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at or email at .

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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