Power Systems Field Service Advisors - Piscataway, NJ

Job Description

Job Description

JOB DESCRIPTION :

• Takes incoming phone calls as needed and completes service request forms.
• Schedules service technicians to jobs.
• Communicate with technicians to facilitate work.
• Review service calls in D365 and prepare work orders for closing.
• Manages resources in service department to complete work in a timely manner.
• Communicates with customers to coordinate services and ensure customer satisfaction.
• Manages technicians to meet department and company standards.
• Adhere to COD Policy, Credit Approval Process, Engine Warranty Policy and Procedures.

RECOMMENDED QUALIFICATIONS :

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veteran