Donation Center Floater - FT Various locations

Job Description

Job Description

Job Title : Donation Center Attendant - Floater

Department : Donated Centers

Reporting to : DC Manager

Date : November 2018

Position Status : Updated

FLSA Status : Non-Exempt (Hourly)

Job Summary :

The Donation Center Attendant (DCA) Floater works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DCA Floater is responsible for training new DCAs upon hire. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. This position is on-call.

Minimum Qualifications :

Education

High School or GED preferred.

Experience

Minimum of 2 years prior retail sales / customer service experience preferred.

Licensure, Certification, and / or Registration

Valid Drivers License

Other

• Must like to interact with people and be driven to succeed.
• Must have excellent communication skills.
• Energy and enthusiasm to help others.
• An openness to learn and be a team player.
• An excitement for a career in retail.
• Able to handle customer service relations.
• Must be able to read and comprehend.
• Able to regularly lift up to 50 pounds.
• Must have reliable transportation

Job Duties

Essential Duties

% of Time

100%

Supervisory / Decision making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees? Yes No

Enter the number of direct reports and their position titles : None

PHYSICAL REQUIREMENTS :

Required

Preferred

HAZARDS :

SKILL REQUIREMENTS : Required

Preferred