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Certification Coordinator - Item Quality Assurance Coordinator

Certification Coordinator - Item Quality Assurance Coordinator

Global Electronics AssociationDeerfield, IL, United States
1 day ago
Job type
  • Full-time
Job description

About the Company

Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we’ve supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing. As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation. With global headquarters in Bannockburn, Illinois, Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.

About the Role

The Item Quality Assurance Coordinator assists in the completion of the Certification Department’s work and projects in a timely manner. Interacts professionally and cooperatively with other departments and staff members and with organizations and individuals outside the Association. This position will assist operational examination development activities related to psychometrics, examination building, quality assurance of exams. Identifying and communicating defects in processes and making an effort for a continual improvement of the QA process.

Responsibilities

Examination Development

  • With the assistance of the Psychometrician produce technical documentation related to item, test, and program performance.
  • Design, construct, and test examinations; assure accuracy and quality of finished product.
  • Troubleshoot software and operational problems.

Examination Maintenance

  • Quality Assurance Validation for Certification content.
  • Review client exams for consistency with source files.
  • Document and escalate deviations in client exams with source files.
  • Audit tests for typographical errors, formatting errors, internal inconsistencies, and other quality problems, and clearly communicate quality issues.

    • Content Database Management

  • Review and manage current content for typographical errors, formatting errors, internal inconsistencies, and other quality problems, and clearly communicate quality issues.
  • Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
  • With the assistance of the Psychometrician produce technical documentation related to item, test, and program performance.

    • Qualifications

    Not all applicants will have skills that match a job description exactly. Global Electronics Association values diverse experiences in other industries, and we encourage those who meets many of the below qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Global Electronics Association. We are always looking for people who will bring something new to the table!

  • Bachelor’s degree highly preferred.
  • Ability to work on multiple projects and responsibilities simultaneously, often under time constraints.
  • Excellent proofreading, language, and editing skills.
  • Ability to follow instructions carefully and thoroughly.
  • Attention to detail is imperative; Must be organized, accurate, and quality conscious.
  • Must be honest and maintain high-level ethical behavior and integrity.
  • Experience in areas of forecasting and prioritizing assigned tasks strongly preferred.
  • Flexibility related to workflow and changing priorities required.
  • Ability to maintain data confidentiality and security.
  • Able to follow directions, coordinate multiple projects, including producing high quality work under tight deadlines. Must also be willing to work independently with minimal guidance.
  • Strong written / oral communication skills required. Comfort with email and telephone communications is essential to effectively interact with staff, contractors and committee members virtually. Must be able to work with people from various knowledge levels, personalities, economic and cultural backgrounds.
  • Proficiency using Microsoft Office 365 : Excel, Word & Outlook.
  • Hybrid / Remote work environment.

    • Pay range and compensation package

    Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid work environment; position will report to the Bannockburn, IL. office.

    Equal Opportunity Statement

    Global Electronics Association is an Equal Opportunity Employer committed to diversity and inclusivity.

    Please send resume and cover letter to e-mail : lyssabernstein@electronics.org. Subject line should say : IQAC

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