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Manager, Partner Accounts

Manager, Partner Accounts

OmnidianPortland, OR, US
1 day ago
Job type
  • Full-time
Job description

Manager, Partner Accounts

Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience.

As the Manager of Partner Accounts, you will lead and mentor a team of Partner Account Managers (Residential and Commercial) and a Commercial Invoicing Specialist, ensuring operational excellence and an exceptional partner experience across Omnidian's nationwide network. You will report to the Manager, Service Partner Network and work closely with cross-functional teams including Field Service Managers, Procurement, and others. This role combines strategic leadership with hands-on operational execution, requiring strong Salesforce reporting skills, a deep understanding of both residential and commercial solar, and the ability to build scalable partner engagement strategies.

What You'll Do

  • At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you'll be doing :
  • Team Leadership (40%)
  • Lead, mentor, and develop a team of Residential and Commercial PAMs and a Commercial Invoicing Specialist.
  • Establish consistent partner engagement strategies to strengthen network performance and satisfaction.
  • Monitor partner health metrics, SLAs, and performance trends to drive accountability.
  • Provide clear operational direction and support for scaling both residential and commercial programs.
  • Operational Excellence & Reporting (35%)
  • Build, manage, and optimize Salesforce dashboards and reports to track team performance and partner KPIs.
  • Use data insights to identify trends, surface risks, and recommend strategic improvements.
  • Partner with Procurement and Director of Field Operations to ensure invoicing accuracy and timely issue resolution.
  • Define workflows and reporting cadences to improve visibility and decision-making.
  • Strategic Collaboration & Growth (25%)
  • Work cross-functionally with internal teams to enhance partner lifecycle management.
  • Provide leadership input on partner capacity planning, strategic sourcing, and coverage expansion.
  • Represent PAM initiatives in leadership meetings, aligning team goals with company objectives.
  • Support organizational readiness for scaling operations and evolving partner programs.

Who You Are

  • A strong people leader who inspires and develops high-performing teams.
  • Skilled in Salesforce reporting and dashboard creation to drive operational visibility.
  • Comfortable balancing strategic planning with hands-on execution.
  • Experienced in both residential and commercial solar markets.
  • A clear communicator and effective collaborator across departments.

    • Experience You'll Need

  • 4+ years in partner management, account management, or operations roles.
  • 2+ years of people management experience.
  • Proven Salesforce reporting and dashboard-building skills (required).
  • Experience working with cross-functional teams in a fast-paced environment.

    • Experience That's a Plus

  • Experience in service network or vendor management at scale.
  • Previous experience in a startup or hyper-growth environment.
  • Deep knowledge of residential and commercial solar operations.

    • Logistics

  • We plan to have this role start in Q4 2025.
  • We are unable to provide sponsorship for this role, now or in the future.

    • Work-Life & Culture

  • Most of our roles offer the opportunity to work remotely.
  • If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square.
  • We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year.
  • We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off.
  • We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years.
  • We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee.
  • We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture.
  • We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us.
  • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust.

    • Grow with Us

  • We mentor and invest in our employees and prioritize them for future opportunities.
  • Internal candidates : Check out our advice on Internal Transfer : Job Application Process
  • We're a fast-growing startup, which means we're constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there's gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you've never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.

    • $89,250 - $120,750 a year

    Midpoint : $105,000

    Comprehensive Benefits : We've got you covered with 100% of health insurance monthly premiums for employees, and 50% for dependents.

    Performance Bonus : Because exceptional work deserves exceptional rewards. Eligibility begins after 90 days.

    Equity Stake : Join us in shaping the future and be rewarded for your dedication with stock options.

    Continuous Growth : Up to $500 annual learning reimbursement because investing in your development is investing in our success.

    Committed to Parity : We place candidates within the band based on professional experience, not negotiating skills, as part of our overall effort to avoid gender pay discrepancy.

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