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Sales and Customer Experience Supervisor

Sales and Customer Experience Supervisor

Natran Green Pest ControlHouston, Texas, United States
9 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Customer Experience & Sales Supervisor - Lead, Grow & Make an Impact

Do you thrive on leading teams, solving problems, and turning every customer interaction into an opportunity for success? Are you passionate about both sales and service , and ready to inspire a team that drives growth and delivers exceptional care?

If so, this role is for you.

We don’t just serve customers - we build lasting relationships that protect families, pets, and the planet. As our Customer Experience & Sales Supervisor , you’ll guide and grow our Inside Sales and Customer Care teams , empowering them to reach goals, create meaningful connections, and deliver outstanding service every day.

If you’re a strong communicator, motivator, and results-driven leader with a talent for sales and service excellence, this is your chance to take the next big step in your career.

Why You’ll Love It Here :

  • Supportive Leadership Culture - You’ll lead through encouragement, not just expectations, and help your team hit goals with confidence.
  • Growth Opportunities - As our company expands, your leadership path can grow right along with it.
  • Mission-Driven Work - Protect families, pets, and the environment with services you can truly stand behind.
  • Collaborative Environment - Partner with operations and leadership to ensure customers get the best possible experience.
  • Real Impact - The success of your team directly drives customer satisfaction, revenue growth, and company success.

What You’ll Do :

  • Lead, coach, and motivate our Inside Sales and Customer Care Representatives .
  • Foster a sales-focused culture built on relationship-based selling and service excellence.
  • Deliver hands-on coaching through call reviews, sales goal tracking, and team development .
  • Handle escalated customer concerns with professionalism and care, turning challenges into retention and upsell opportunities.
  • Partner with operations to maintain smooth routing, scheduling, and communication.
  • Track and analyze team performance to identify trends, celebrate wins, and drive improvement.
  • Support the hiring, onboarding, and licensing of new team members.
  • What We’re Looking For :

  • Leadership Experience - Proven success leading a team in sales, customer service, or call center operations .
  • Sales Mindset - You know how to motivate and coach a team to meet and exceed sales goals while maintaining great relationships.
  • Customer Focus - You believe that strong service and smart selling go hand in hand.
  • Experience - At least 3 years in sales and / or customer service , with leadership experience strongly preferred.
  • Licensed or Ready to Learn - Texas Pest Control Technician license with Termite category (or ability to obtain within 90 days).
  • Tech-Savvy - Comfortable with CRM systems (FieldRoutes experience a plus).
  • Strong Communicator - Confident, clear, and calm-even in challenging situations.
  • Perks & Pay :

  • Competitive Salary + Sales Incentives - Rewarding you for both leadership and results.
  • Health Benefits - Medical, dental, and vision with employer contribution.
  • 401(k) with Match - Invest in your future while you grow your career.
  • PTO & Paid Holidays - Recharge when you need it most.
  • Winning Culture - A team that works hard, celebrates success, and has fun along the way.
  • Career Growth - Build your leadership career in a company that’s expanding fast.
  • Ready to Lead, Sell, and Serve?

    If you’re ready to lead a dynamic team , drive sales growth , and deliver outstanding customer experiences every day , we’d love to meet you.

    Apply today and take the next step in your leadership journey with us!

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    Customer Experience Supervisor • Houston, Texas, United States

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