Talent.com
Retail Associate
Retail AssociateRoss Stores • Mishawaka, IN, US
No longer accepting applications
Retail Associate

Retail Associate

Ross Stores • Mishawaka, IN, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Mishawaka, IN, US

    Related jobs
    Retail Sales Associate

    Retail Sales Associate

    Best Buy • USA, Indiana, Mishawaka
    Full-time +1
    Arial,Helvetica,sans-serif;"> As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently...Show more
    Last updated: 30+ days ago
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Indiana Staffing • Elkhart, IN, US
    Full-time +1
    AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked invent...Show more
    Last updated: 1 day ago • Promoted
    Recovery Associate

    Recovery Associate

    Rural King • Niles, MI, US
    Full-time
    The purpose of the Recovery Associate is to uphold the store's general look and arrangement.The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaini...Show more
    Last updated: 30+ days ago • Promoted
    Sales Associate

    Sales Associate

    Luxottica • Mishawaka, IN, US
    Full-time
    At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise a...Show more
    Last updated: 1 day ago • Promoted
    Wireless Retail Sales Associate - W2679

    Wireless Retail Sales Associate - W2679

    Indiana Staffing • Elkhart, IN, US
    Full-time
    Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14.As a Mobile Expert, you'll deliver personalized wireless solutions and sales excellence.This role is ...Show more
    Last updated: 1 day ago • Promoted
    Retail Sales Specialist

    Retail Sales Specialist

    Indiana Staffing • South Bend, IN, US
    Part-time
    Retail Stores On-site Sales Specialist.On-site Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk.You'll have ...Show more
    Last updated: 1 day ago • Promoted
    Retail Associate

    Retail Associate

    Indiana Staffing • Elkhart, IN, US
    Full-time
    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.We do this for our supply chain customers and U. In fact, we see a day when each will say, "I can't l...Show more
    Last updated: 1 day ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Indiana Staffing • Goshen, IN, US
    Full-time +1
    A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do! The ...Show more
    Last updated: 1 day ago • Promoted
    Full-Time Store Associate

    Full-Time Store Associate

    Indiana Staffing • South Bend, IN, US
    Full-time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...Show more
    Last updated: 1 day ago • Promoted
    Retail Sales Associate Full Time

    Retail Sales Associate Full Time

    Indiana Staffing • Goshen, IN, US
    Full-time
    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked invent...Show more
    Last updated: 1 day ago • Promoted
    Store Associate

    Store Associate

    Indiana Staffing • South Bend, IN, US
    Full-time
    The individual selected for this role will be expected to work at Store #1897, located at : 3210 Nimtz Parkway South Bend, IN 46628. This position is essential to the success of our retail stores.Sto...Show more
    Last updated: 1 day ago • Promoted
    Retail Associate

    Retail Associate

    SpartanNash • Elkhart, IN, US
    Full-time
    SpartanNash Retail Store Associate.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.In fact, we see a...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate - Part-Time

    Retail Sales Associate - Part-Time

    Maurices • Plymouth, IN, US
    Part-time
    Retail Sales Associate - Part-Time.As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.We in...Show more
    Last updated: 1 day ago • Promoted
    Retail Associate

    Retail Associate

    Spartan Nash • Granger, IN, US
    Full-time
    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.We do this for our supply chain customers and U. In fact, we see a day when each will say,.Operationa...Show more
    Last updated: 1 day ago • Promoted
    Store Associate

    Store Associate

    Sherwin Williams • Three Rivers, MI, US
    Full-time
    The individual selected for this role will be expected to work at Store #1312, located at : 31 North Main St.This position is essential to the success of our retail stores.Store associates work clos...Show more
    Last updated: 30+ days ago • Promoted
    Retail Associate

    Retail Associate

    TradeJobsWorkforce • 46567 Syracuse, IN, US
    Full-time
    Step into a new opportunity as a Retail Associate, where you will follow schedules and complete assigned tasks on time, learn company products and services to better assist others, and provide frie...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate - 3226

    Retail Sales Associate - 3226

    First Cash, Inc. • Warsaw, IN, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show more
    Last updated: 30+ days ago
    AT&T Retail Sales Associate

    AT&T Retail Sales Associate

    DSI Systems • South Bend, IN, US
    Full-time
    Quick Apply
    At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p...Show more
    Last updated: 30+ days ago