Job Description
Job Description
Position : Community Specialist
Dept / Div : Behavioral Health and Community Services
Location ; Clubhouse
General Statement of Duties : To provide support to Clubhouse Members and to do so in a manner that promotes growth, independence and dignity for those individuals served.
Responsibilities :
- Organize and facilitate Clubhouse Services and Work Ordered Day group and individual activities.
- Actively promote the development and implementation of Clubhouse Members’ personal and Action Plan goals.
- Promptly identify the need for resources to address social skill development techniques and implementation strategies in conjunction with the community business to ensure needed supports are in place
- Provide one-to-one supports to individuals on site, off site and through telephonic or remote outreach to encourage participation in Clubhouse Services, Activities, and Community Linkages.
- Meet any challenges, including emergency procedures as required.
- Participate in the development of each assigned members Action Plan utilizing a person centered approach.
- Conduct group training that supports Clubhouse Services and Work Ordered Day Activities.
- Provide a positive role model for members in work related skills (i.e. attendance, punctuality, etc.).
- Attend training seminars as requested.
- Provide telephonic, remote and in person Reachout Services to Clubhouse Members
- Ensure Clubhouse Member safety and comply with program standards for staff coverage
- Act as Member advocate and role model
- Provide a positive role model for members in work related skills (i.e. attendance, punctuality, etc.).
- Enter member level data into current HER system as required.
- Participate in scheduled meetings, addressing members weekly schedule.
- Attend staff meetings as required.
- Attend Action Plan meetings as assigned.
- Maintain a safe work environment.
- Intervene in crisis situations as needed or assigned.
- Perform duties consistent with program and agency policies and procedures.
- Perform other related work duties as needed or as assigned by supervisor
- Execute duties to reflect reasonable safety standards. Universal / standard precautions must be utilized and training obtained in areas that constitute risk.
Qualifications :
High school diploma or equivalency. Bachelor’s degree preferred.Experience providing services to individuals living with serious and persistent mental illness and co-occurring substance use disorder.Excellent written and oral skills required.Experience facilitating groups preferred.Bilingual in English, Spanish, Portuguese, Cape Verdean, Creole Haitian Creole, and / or ASL desired.Lived experience desiredExcellent computer skills required including Microsoft applications, online platforms, social media and zoom.The ability to communicate effectively, both verbally and in writing with persons served, families, service providers and case managers.The ability to stand and / or sit for extended periods and to move equipment and supplies (up to 30 pounds) from floor level to approximately four feet above floor levelThe manual dexterity and visual acuity to promptly and effectively complete keyboarding tasks on a personal computer, and to effectively use the telephone system, mobile devices and other office equipment.A valid driver's license in state of residence.Ability to ascend and descend stairs while transporting suppliesMust be able to drive up to 2 hours per day