Senior Associate, Client Service - User Acceptance Testing

Senior Associate, User Acceptance Testing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Associate, User Acceptance Testing to join our Global Collateral User Acceptance Testing team. This role is located in Lake Mary, FL.

In this role, you’ll make an impact in the following ways :

• Performing User Acceptance and integration Testing (UAT) : You perform functional and regression testing, defect management, support implementation to production, training to stakeholders and post implementation support. You are also the first line of support for UAT issues encountered by team members.
• Production support : You are the liaison between technology and business operation groups as a first level of escalation for issues encountered on functional BAU processes or system issues.
• Client onboarding support (includes client facing) : You are the Inbound / outbound messaging expert and support internal and external clients. You also are the expert for reporting and will help client testing our offering during their onboarding.
• Stakeholder in Agile Scrum team’s sprints : You provide your expertise during the requirement building (stories) and will enrich and control QA functional testing within sprint cycles.

To be successful in this role, we’re seeking the following :

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Our Benefits and Rewards :

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity / Affirmative Action Employer - Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans.