Training and Performance Manager

Required Skills & Experience

• 6+ years of experience in a Training and Performance position
• Experience working alongside leadership standing up a new warehouse
• Deliver in-person training sessions to onboard new employees, ensuring proficiency in company systems and operational processes.
• Proven experience in training, performance management, or learning and development within logistics, warehousing, or supply chain
• Regularly assess training effectiveness and recommend improvements to enhance learning outcomes and operational performance
• Train employees on Power BI usage to support KPI tracking and daily workflow optimization.
• Certify staff on system modules and provide ongoing training as enhancements and new features are introduced.

Job Description

Insight Global is seeking a highly motivated and detail-oriented Training and Performance Manager to lead the development and execution of training programs at our clients new 1 million square foot warehouse. This role is critical to ensuring the clients workforce is fully equipped to meet operational demands and deliver exceptional service in a dynamic third-party logistics (3PL) environment. He / She will be a key member of the leadership team, so they will be responsible for building and maintaining a high-performance culture through strategic training initiatives, performance analysis, and cross-functional collaboration. This candidate will work with Operations and Information Technology to understand best practices within the network and help to implement those processes globally.